Employee Handbook

Privacy Policy Knowing the Privacy Policy helps employees protect sensitive information, comply with laws, maintain trust, and contribute to a secure and responsible workplace. The policy allows employees to follow data protection laws and regulations, such as GDPR, avoiding fines or legal action. Privacy Policy Call Recording Policy Call recordings may be used for training, dispute resolution, or quality assurance; knowing the policy ensures they are used correctly. Call Recording Policy . Health and Welfare Policy The Health and Welfare Policy ensures employees understand what the company provides (e.g., first aid, counselling, ergonomic equipment) and what is expected from them to maintain a safe and healthy environment. The policy helps the company meet health, safety, and employment laws. Health and Welfare Policy.

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Document Issue 01 30/09/2025

Draft: In Trial

Not Controlled if printed

ISO 9001 / ISO 14001 / ISO 45001/PAS99: 2012

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