Contents
1. WELCOME & INTRODUCTIONS Purpose of this handbook Using this handbook
COMPANY MISSION, VISION & VALUES
2. EMPLOYMENT GUIDELINES AND POLICIES
Employment Types
Probation Period
Working hours and schedules Medical and Other Appointments
Employee Code of Conduct Dress Code
Unforeseen or Adverse Conditions Policy General Policy Adverse Conditions Customer Service Policy.
Equality and Diversity Policy
Anti-harassment and Anti-bullying Policy
Health and Safety Policy
Alcohol and Drugs Compliance Policy
Vehicle Mobile Phone and Electronic Devices Policy
Display Screen Equipment (DSE) Policy
Display Screen Equipment (DSE) Policy No-smoking Policy No-smoking Policy Right to Work Policy Anti-money Laundering and Counter Terrorist Financing Policy Privacy Policy Call Recording Policy Health and Welfare Policy
3. HEALTH, SAFETY & ENVIRONMENT
Site Safety Instructions Site Safety Instructions. Visitor and Contractor Site Induction Training. Permit to Work Contractor Rules.
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Document Issue 01 30/09/2025
Draft: In Trial
Not Controlled if printed
ISO 9001 / ISO 14001 / ISO 45001/PAS99: 2012
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