Employee Handbook

8. Data Quality and Security • Users must ensure that all information recorded or transmitted is accurate, complete, and relevant. • Systems and data must be maintained in a way that ensures availability, integrity, and confidentiality. • All incidents affecting information quality or security must be reported promptly to management.

9. Training and Awareness All users will receive appropriate training on: • Proper use of electronic systems; • Information security best practices; • Roles and responsibilities under the QMS; • Reporting of issues or nonconformities. 10. Non-Compliance Failure to comply with this policy may result in: • Corrective actions under the QMS; • Disciplinary action, including termination if necessary; • Reporting to regulatory authorities where required.

11. Review and Improvement This policy will be reviewed at least annually or following significant changes in technology, regulations, or organisational processes. Continuous improvement will be applied to enhance system effectiveness, efficiency, and compliance with ISO 9001 requirements.

Policy Owner: [IT/Quality Manager] Approved by: [Top Management] Date of Issue: [Insert Date] Next Review Date: [Insert Date]

Risks:

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Document Issue 01 30/09/2025

Draft: In Trial

Not Controlled if printed

ISO 9001 / ISO 14001 / ISO 45001/PAS99: 2012

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