Interview Process Online 2
Case Study Two – Diocese of London – Head of Housing – Facilitating the
We have successfully concluded a recent appointment for a Head of Housing position which was completed without any face to face meetings between client and candidate. Stephanie Howe – Business Sector Director – Expert in Public Sector Estates at MRG said “Our process started in person with a briefing from the client but following lockdown everything was moved online. All of the candidate interviews were held by Zoom, Facetime or Microsoft Teams (circa 10). This was shortlisted down to seven. The shortlist meeting with the client was held using MS Teams and allowed me to present to the three panel members from their different locations. Four candidates were taken through to first stage interview stage, held via MS Teams. Our candidate prep calls were undertaken using MS Teams and acted as a test call also, to ensure everyone was comfortable using it. On the day MRG hosted the interviews via MS Teams, we made introductions and then exited. I had a review call with the client on- line and we decided on one to take through to the final interview. The final interview was held in the same way as the first, with MRG hosting and then exiting. A presentation was shown via the share screen option. We also hosted a “meet the team” session separately on the day too. We had a final review with the client via MS Teams and moved forward to an offer.
The client was understandably concerned that candidates may be apprehensive about making a career move during an uncertain time, however the candidate feedback was on the process was positive and they were keen to move forward. I found that I had more valuable face time with the client, as we replaced all catch up phone calls with MS Teams calls. Overall, the process worked well. The Diocese of London were keen innovate and adapt their process for the appointment to be made, they also were mindful of the candidate experience throughout. Similarly, candidates were flexible and understanding of the altered interview process. For many of the candidates, this was their first time interviewing online and the feedback was encouraging. The biggest positive for me is that I have had more face time with both the client and candidates throughout the process, as our ordinary review phone calls have been replaced with MS Teams meetings. I can certainly see online first stage interviews becoming the new normal.”
Made with FlippingBook Online newsletter