of Law 4
Case Study Four – a complex multiple hire campaign across the UK – University
Since December 2019, our professional services team University People has been undertaking a number of campaigns for the University of Law which has included senior leadership roles across Student Services, Admissions, International Recruitment, Conversion Liaison, Visa Compliance and Campus Operations. Headed up by our University People lead Sian Gardiner, the recruitment process had been drama free until Covid-19 struck. Michael Hewlett, Public Services Director, was incredibly impressed at how the team at University of Law adapted. “Immediately following lockdown, the HR team and hiring managers at University of Law quickly contacted all candidates to provide reassurance. They provided structured on-line training and all new starters were inducted from home. This included their new International Student Recruitment Officer undertaking her on boarding from her family home in mainland Europe! The feedback from all new staff members has been exceptional. Of the 19 scheduled starters, there were no drop outs from the trials of Covid-19. The university were always steps ahead when planning for remote working, mobilising IT equipment and delivering it to the candidates’ homes in advance of start dates. They also showed an immense flexibility towards new starters with childcare commitments, with one candidate allowed to start part time until her children
return to school. All senior candidates received phone calls from either the VC and the COO to welcome them to the team which was a nice touch.” It has shown once again that those institutions who are flexible and innovative, adapt and thrive during periods of rapid change Keith Houghton was one of the candidates who has been successfully appointed as Head of Student Support Services at University of Law. “My experience, from the initial conversation with Sian through to interview and offer, was all done remotely. When I applied for the role back in March, we all assumed lockdown would last for 3 weeks so there were talks of physical interviews later on – but the way that things panned out, this did not materialise so the decision was made to continue remotely. It was a surprisingly smooth process. So many technical things could have gone wrong but I was really fortunate. There was one instance of Wi-Fi going down half way through an interview but we just picked up the phone instead.
Made with FlippingBook Online newsletter