2020-21 SaskEnergy Annual Report

Delivering Value to Our Customers

Safety A safe energy source

Customer Value

Environment Future sustainability

Reliability Always available

Ease of Service Convenient service

Affordability Competitive energy cost

Our customers are the reason we exist, and delivering value to customers is paramount to SaskEnergy. We strive to provide value to our customers by focusing on five key strategic imperatives:

Safety • Committed to the safety of our people and the public • Continuous improvement of safety-related work practices • Collaboration with other agencies and associations Reliability • Competitive advantage compared to other energy sources • 24/7 service delivery • Few unplanned service interruptions Affordability • Stable and competitive rates • Lowest cost energy source in Saskatchewan • Delivery charges among the lowest in Canada

Environment •

Responsible energy company

• •

Committed to a lower carbon future Help customers meet their environmental aspirations

• Reduce impact of operations on the environment Ease of Service • Convenient and responsive service


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