The UWI Cave Hill Campus Annual Report to Council 2021/2022

166 | Recognising Excellence

Mr Jevon Seale (2nd right) with student assistants

The Student Assistants who work in the IT Service Desk, deeply admire Jevon as he supervises their daily work activ- ities. They recognise his genuine care for the well-being of students and describe him as kind, patient, understanding and reliable. They appreciate his professionalism, his will- ingness to share his knowledge and the respectful way in which he engages them. One student stated that “every department should have a Jevon because he is invaluable.” The Campus IT Services team is blessed to have Jevon on its team. He shows initiative, works hard, is fun to be around and is a coveted team member on projects. He has made tangible contributions to projects such as the launch of Office365 for students and staff; the rollout of digital signa- tures on Campus and the use of multifactor authentication in CITS. At the start of the COVID-19 lock down, Jevon was the go-to person for the CITS team as all services transi- tioned to the virtual space. The reason for this was because he had mastered the tools, techniques and had the supportive attitude for providing remote support. He willingly shared his knowledge and helped the wider CITS team to quickly adapt. During this

period, he was the face of the IT Service Desk and was available online routinely at least 12 hours a day, seven days a week. Jevon is versatile, widely skilled, meticulous and demon- strates a high-degree of dedication to his job and commit- ment to the Campus. His dependability is an outstanding part of his personality which has made him a great employee and a valuable team player. We are therefore delighted to recognise this contribution by the Principal’s Award for Excellence 2021/2022.

THE UNIVERSITY OF THE WEST INDIES CAVE HILL CAMPUS ANNUAL REPORT TO COUNCIL 2021/2022

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