60 | Internal Operating Processes
This was perused with vigor by our User Services Manager and a relationship was established with a certified Dell Gold Partner. This improved our delivery times to the user. During the year, 30 desktops and 32 laptops were received between August 2021 and July 2022. Environmentally Responsible Disposals This process requires much attention to maintain its smooth running. It must be noted that when new systems are added and an old system is replaced, a stock of excess or decommissioned assets will be created. These assets in some cases can be re-purposed or used for spares before being disposed of. In this environment where the computer lifespan was pushed past the expected life and the depreci- ation period to as much as 10 to 15 years, reuse was often impossible. Consequently, there were many devices that had to be disposed of because of age and obsolescence. There is an established practice of collecting the assets to be disposed of, recording the serial numbers and asset tags with the assistance of the Bursary team so that they could be properly taken off the asset register. Once all of the paper- work is done the equipment is disposed of using a provider that responsibly manages the disposition of eWaste.
Promotional Flyer – The Registration Buddy Programme
Other Initiatives: Supporting New Students and Streamlining Timetabling During the year, CITS also undertook initiatives to support new students, with the creation of the Registration Buddy Program which will be become a standard fixture of
Ryan Weekes, IT Technician preparing systems for deployment
THE UNIVERSITY OF THE WEST INDIES CAVE HILL CAMPUS ANNUAL REPORT TO COUNCIL 2021/2022
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