Active Listening Skills

ACTIVE LISTENING SKILLS

ABOUT ATYAASAA

research and initiatives

Over 2,00,000 leaders trained and coached worldwide

Over 25,000 hours of high impact consulting and interventions

Body of knowledge based on over hundred titles of people development interventions Body of work executed in more than one seventy five organizations worldwide Created and implemented by corporate professionals having diverse operational experience

Structured validation of over ten years

A people development platform based on state of the art technology backbone and ecosystem

Programme management through expert consultants

NIKET KARAJAGI profile

Professional Identity  Founder Director Atyaasaa Consulting Pvt. Ltd., Atyaasaa Consulting Foundation & Atyaasaa Global Alliances LLP

Professional Experience  Corporate experience in Sales and Marketing  Profit center management  Brand and franchise management  Entrepreneur with over 15 years in field of management consulting and training internationally  Over 25000 hours of training and consulting experience  More than 2,00,000 professionals trained and coached  Consulting worldwide with 175 top notch organizations across all verticals  Authored management articles in various publications worldwide  Currently facilitating business expansions for European organizations

Training/Consulting/Coaching  Training worldwide in over 100 management topics  Setting up HRM practices  Helping organizations shift business orbits through organization development projects  Executive coach to various CXO

Qualification  B.E. Mechanical  Master practitioner Neuro Linguistic Programming  Marshall Goldsmith certified and accredited coach  Certified DISC assessor and trainer through Wiley  MBTI – Step I and Step II practitioner  Saville assessment international accreditation  Certified in Design Thinking for Innovation

FOUR SIDES MODEL

Factual information (contains matter of fact like data and facts)

Message

Relationship (what the speaker thinks of the receiver)

LEVELS OF LISTENING three levels

Future oriented listening

Factual analytic listening

Listening with focus on the view, the other person has of the evolving future (generative listening)

Listening with focus on the different perspectives

Open mind and debate

Open desire for shaping and co- creative dialogue

Empathic listening

Listening with focus on the view of the other person

Open heart and dialogue

ACTIVE LISTENING

Acknowledge

A

Clarify

C

Test for clarification

T

Internalize intellectually and emotionally

I

Verbalize understanding

V

E

Express

QUOTE

Our ability to listen with empathy determines the quality and effectiveness of relationships.

ESSENTIAL SKILLS other themes available

Personal

Team

Organization

Communication

Feedback and Feedforward

Change and Innovation

Negotiation

Influence, Interpersonal Skills and Conflict Resolution

Customer Orientation

Interviewing

Coaching for Performance

Managing Virtual Relationships

Presentation

People Engagement

Result Orientation

Conducting Meetings

Goal Setting and Planning

Accountability and Ownership

Stress Management

Managing Performance and Conducting Appraisals

Cross Culture Awareness

Time Management

Active Listening

Decision Making

STAY CONNECTED

Atyaasaa #501/D-5, Elite Gardens, Aundh Pune - 411007 India Tel: (+91) 20 2589 6445 Website: www.atyaasaa.com, www.niketkarajagi.com

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