Jason & Katie Hill Senior Directors 8 For Senior Director 8 Katie Hill, the Critical Activity Bonus (CAB) has been a great way to earn an extra $2,000 every month.
A word of advice: while you’re focused on enrolling new Melaleuca Members to earn the Critical Activity Bonus month after month, remember not to neglect a new business builder’s training. “If you enroll someone who wants to refer customers, make sure there’s a lot of hand-holding in the beginning,” Katie says. “Provide tools such as verbiage and relatable responses they might encounter as they start to share Melaleuca themselves. I often have new team members send me a screenshot of the conversation they’re having with a potential customer so that we can work through what to say together.” Katie encourages new builders to make a list of three or four names to start. Together, they discuss an approach tailored to each individual. “While earning the Critical Activity Bonus is great, remember why we’re here: to help others reach their goals,” she says. “Be intentional about helping people have those initial successes, and they will become more confident in their business-building practices until they are rock-solid team members within your organization.” Ultimately, enrolling a minimum of four shoppers a month keeps your business on track to grow at a consistent rate. “Yes, the CAB is a great way to be consistent in your action steps,” Katie says, “but I also think it’s a reminder to ask yourself, ‘Hey, I have earned this bonus and it’s awesome, but who can I help earn it next? Who is the next Director I want to attract?’ If we aren’t enrolling customers regularly, we aren’t getting to the other people we can help.”
“My family counts on this achievement,” she says.
Katie has big goals—she wants to continue being able to afford her daughter’s private school and pay off her mortgage in the next few years. She uses her CAB to make additional payments on the principle of her loan. “Building this business is not easy, but if you’re willing to help families enhance their lives by having those hard conversations, then in my experience the enrollments happen,” she explains. “Focus on helping four families a month.” One of Katie’s favorite things about the Critical Activity Bonus is that it acts as a measure of accountability for business builders at every level. “No one can rest on their laurels here at Melaleuca,” she says. “It’s also important to set an example for new team members. If I am asking someone to enroll four new Members a month, then I’m shooting for that goal as well. I don’t always make it, but having the Critical Activity Bonus is such a great way for all of us to develop healthy habits and continue progressing.”
Learn more at Melaleuca.com/BusinessCenter.
4
90%
Achieve a personal customer retention rate of 90% or higher
JANUARY 2024 | MELALEUCA.COM/LIA 27
Made with FlippingBook - Share PDF online