Hospice Training Guide

YOUR CARE TEAM MEMBERS RN Care Manager: _________________________________________________ Hospice Aide/Certified Nurse Aide: __________________________________ Social Worker: _ ___________________________________________________ Four Seasons Medical Provider: _____________________________________ Primary Medical Provider: __________________________________________ Music Therapist: _ _________________________________________________ Chaplain: _________________________________________________________ Volunteer: ________________________________________________________ Others: _ _________________________________________________________ A nurse is available 24 hours a day, 7 days a week. Call 866.466.9734

FAMILY SATISFACTION SURVEY Your feedback is important to us. Four Seasons Hospice would like to encourage all the families we serve to complete the Family Satisfaction Survey (otherwise known as CAHPS, the Consumer Assessment of Healthcare Providers and Systems). This survey,

which is sent after a death to the most involved person in a patient’s hospice care, is a tool provided by the Centers for Medicare & Medicaid Services. It measures the qual- ity of care you and your loved one received from Four Seasons Hospice. By sharing your thoughts and feelings about your experience at Four Seasons, you can help us improve the care we provide to our patients and families.

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