Hospice Training Guide

CORPORATE COMPLIANCE PLAN

51

Standards of Conduct In an effort to conduct business according to the highest ethical standards and in compliance with Federal and State laws and regulations, Four Seasons maintains a corporate compliance program. The compliance program is designed to identify and prevent potential areas of fraud, waste, or abuse and correct any in- stances of non-compliance. Four Seasons will not tolerate fraud, waste, or abuse in conducting our busi- ness or in delivering services to our patients and families. Everyone has the responsibility to act in a man- ner which upholds the laws, to actively participate in and promote compliance as an employee or volunteer of Four Seasons, and to report any activity they become aware of that violates any law or regulation. Anyone can report concerns regarding a lack of compliance to the Director of Compliance in person, by writing, via voicemail, e-mail, or by calling the Compliance Hotline voicemail box. How to Contact the Compliance Office Four Seasons’ Compliance Hotline voicemail box is in place for use by staff, independent contractors, patients, and families seven (7) days a week, 24 hours a day. Individuals can leave a confidential message for the Director of Compliance if they become aware of an alleged wrongdoing or if they have any concerns regarding unethical or illegal conduct at, by, or involv- ing Four Seasons. Individuals will be asked to leave their name so they can be contacted for follow-up if necessary. However, anonymous messages are also accepted. Melody King, Director of Compliance Phone: 828.692.6178 Email: MKing@FourSeasonsCFL.org Compliance Hotline: 888.765.7408

571 South Allen Rd Flat Rock, NC 28731

866.466.9734

FourSeasonsCare.org

Four Seasons

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