CARE TEAM MEMBERS
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VOLUNTEER A volunteer can become a member of your Care Team. Volunteers are selected based on similar in- terests, hobbies, and geographic proximity. Volun- teers are available to visit with you and your loved one on a scheduled basis for companionship, emo- tional support, providing respite, and more. Four Seasons relies on a dedicated group of vol- unteers to provide special services to our patients and families. They truly give from the heart and in doing so, provide not only physical and emotion- al support to our patients, but peace of mind to family members. Many of our volunteers have had family or friends receive hospice care which makes them an invaluable member of your Care Team. Volunteers: • Receive extensive training classes • Are evaluated regularly • Are committed to maintaining your privacy • Adhere to our Mission and Values • Bring a great deal of life experience • Add quality of life to the patient’s journey What Volunteers Can Do For Patients & Families: • Companionship: socialization, friendly conversation, or a listening ear • Respite: staying with a patient while a caregiver runs errands or takes a break • Pet Therapy: bringing a registered pet to visit • Taking patient’s pet to be groomed • Transportation • Grocery Shopping and Errands • Letter Writing • Life Review: recording you or your family’s story on tape or video • Helping to organize paperwork • Helping to celebrate a special occasion • Helping with special requests
SPIRITUAL COUNSELOR A chaplain with special training in spirituality and end-of-life care is available to help with questions and concerns regarding your faith, ethical issues, or purpose in life; support your search for meaning and hope, assist with alleviating spiritual distress; read sacred and inspirational writings; pray with you and your family; address ceremonial or ritual needs; help with grief, suffering, and the many emotions that surround facing a terminal illness; and assist with funeral/memorial services. To receive this support, please speak with a member of your Care Team. GRIEF SERVICES TEAM Members of the Grief Services Team are available to offer support throughout the transition toward the end of life and also to help navigate the grief process after a loss. For families with children and teens, a counselor who specializes in caring for grieving children and teens is also available. MUSIC THERAPIST Music therapy interventions are designed to in- crease quality of life, and alleviate pain and other symptoms, which can relieve stress for patients and families. Music therapists use a variety of techniques, including imagery-work, live music in- terventions, song-writing, assisted relaxation, and verbal processing/counseling. OTHER CARE TEAM MEMBERS Your Care Team may contract with other qualified healthcare providers for services necessary for your optimal function and symptom management. These may include:
YOUR CARE TEAM
Once you are admitted to Four Seasons hospice care service, you are assigned a Four Seasons Care Team. Your Care Team meets, at a minimum, every fifteen days to update one another and collaborate regarding your care. Your Care Team typically consists of the following members and is flexible based on your needs and preferences for care. The services offered by your Four Seasons Care Team are based on your specific goals, your questions, and your concerns. Your Care Team respects your privacy, personal choices, cultural and/or religious customs, family traditions, gender identity, and sexual orientation. HOSPICE CARE TEAM MEMBERS RN CARE MANAGER (NURSE)
SOCIAL WORKER Your social worker helps you identify your primary goals and concerns, strengthen your coping abili- ties in times of stress, and supports your family and relationships. They can provide useful information about planning your care, solving problems, com- munity and financial resources, and support for caregivers/family. Your social worker can also ar- range visits with Four Seasons Volunteers. A social worker is available 24 hours a day, 7 days a week. PHYSICIAN/MEDICAL PROVIDER A Four Seasons medical provider (physician, phy- sician assistant, or nurse practitioner) is available to consult with your existing medical provider, or can serve as your hospice medical provider if you choose. Your medical provider will focus on your overall comfort and daily functional needs. A medi- cal provider is available to consult with your team 24 hours a day, 7 days a week.
Your nurse will regularly evaluate your physical symptoms and care needs. They can help you with concerns or questions about managing your pain, other symptoms, how to use your medications, and the stages of your illness. Your nurse will also co- ordinate the care of your entire Care Team and will frequently talk with your primary care provider. A nurse is available 24 hours a day, 7 days a week. CERTIFIED NURSING ASSISTANT (CNA)/ HOSPICE AIDE As you or your caregivers need additional assistance to meet your personal care needs, a certified nursing assistant/hospice aide will become part of your Care Team. They will compassionately and respectfully help you with bathing, grooming, dressing, toileting, nutrition, and skin care needs in collaboration with your nurse.
• Physical therapy • Speech therapy • Dietary consultant • Occupational therapy • Respiratory therapy
The list is not inclusive of all the services that our Volunteers can provide. Let us know how we can make you and your loved one more comfortable.
If your condition improves such that you cease to be eligible for hospice care, or your goals change, our Palliative Care team is available to help support you. Four Seasons also offers additional services such as Care Navigation and Home Care that can help support you and your loved one.
866.466.9734
FourSeasonsCare.org
FourSeasonsCare.org
866.466.9734
Four Seasons
Four Seasons
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