NONDISCRIMINATION & ACCESSIBILITY
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Notice Regarding Nondiscrimination & Accessibility for Individuals Four Seasons complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Four Seasons does not exclude people or treat them differently because of race, color, na- tional origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Four Seasons: • Provides free aids and services to people with disabilities to communicate effectively with us, such as: • Qualified sign language interpreters • Written information in other formats (large print, audio, accessible electronic formats, other formats) • Provides free language services to people whose primary language is not English, such as: • Qualified interpreters • Information written in other languages If you need these services, contact the Director of Compliance/1557 Coordinator. If you believe that Four Seasons has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:
Melody King, Director of Compliance & 1557 Coordinator
• 571 S. Allen Rd. Flat Rock, NC 28713 • 866.466.9734 • TTY: 919.874.2212 • [Fax]: 828.233.0355 • Compliance@FourSeasonscfl.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Direc - tor of Compliance is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Of - fice for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.
FourSeasonsCare.org
866.466.9734
Four Seasons
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