Hospice Training Guide

NONDISCRIMINATION & ACCESSIBILITY

NOTICE REGARDING NONDISCRIMINATION AND ACCESSIBILITY FOR INDIVIDUALS  ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-828-692-6178  注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-828-692-6178  CHÚ Ý: N ế u b ạ n nói Ti ế ng Vi ệ t, có các d ị ch v ụ h ỗ tr ợ ngôn ng ữ mi ễ n phí dành cho b ạ n. G ọ i s ố 1- 828-692-6178  주의 : 한국어를 사용하시는 경우 , 언어 지원 서비스를 무료로 이용하실 수 있습니다 . 1-828- 692-6178 828.692.6178 828.692.6178 828.692.6178

Notice Regarding Nondiscrimination & Accessibility for Individuals Four Seasons complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Four Seasons does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Four Seasons provides free aids and services to people with disabilities to communicate effectively with us, such as: • Qualified sign language interpreters • Written information in other formats (large print, audio, accessible electronic formats, other formats) Four Seasons provides free language services to people whose primary language is not English, such as: • Qualified medical interpreters • Information written in other languages If you need these services, contact a member of Your Care Team or: Compliance Officer Phone: 828.692.6178 TTY/TDD: (919) 874.2212 If you believe that Four Seasons has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance. You can file a grievance in person or by mail, fax, or email with: Compliance Officer 571 S. Allen Road Flat Rock, NC 28731 Phone: 828.692.6178 Email: Compliance@FourSeasonsCFL.org or MBurkeSinclair@FourSeasonsCFL.org You can also file a civil rights complaint with: U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf By mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue SW Room 509F, HHH Building Washington, D.C. 20201 Phone: (800) 368.1019 TDD: (800) 537.7697 Complaint forms are available at hhs.gov/regulations/complaints-and-appeals/index.html

 ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-828-692-6178 828.692.6178

 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 6178-692-828-1 828.692.6178

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 ध् यान दें : यदद आप ह िं दी बोलते हैं तो आपके ललए मुफ् त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-828-692-6178 828.692.6178

828.692.6178

 ໂປດຊາບ : ຖ້ າວ່ າ ທ່ ານເວົ້ າພາສາ ລາວ , ການບໍ ລິ ການຊ່ ວຍເຫຼື ອດ້ ານພາສາ , ໂດຍບໍ່ ເສັ ຽຄ່ າ , ແມ່ ນມີ ພ້ ອມໃຫ້ ທ່ ານ . ໂທຣ 1-828-692-6178  注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。 1-828-692-6178 まで、お電話にてご連絡ください。 828.692.6178

828.692.6178

866.466.9734

FourSeasonsCare.org

866.466.9734

Four Seasons

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