Hospice Training Guide

NOTICE OF PROGRAM ACCESSIBILITY

MEDICARE PART D DRUG COVERAGE

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Four Seasons’ Services are Accessible to Persons with Disabilities Section 504 Notice of Program Accessibility

As a Medicare-certified hospice provider, we would like to inform you about changes to the Medicare Part D drug coverage from the Centers for Medicare and Medicaid Services (CMS). Part D drug coverage includes medications taken by a patient prior to enrolling on hospice service for which the pa- tient’s Part D provider paid. If you have Medicare Part D drug coverage, your pharmacy must bill all your medications to the hospice provider, to determine whether they are covered under the Medicare Hospice Benefit or the Part D Plan. What this means for you • Four Seasons Hospice will pay for all medications that are related to your hospice condition or illness, including all medications related to improving your symptoms. • For medications that are unrelated to your hospice condition, Four Seasons is required to submit a Prior Authori- zation Form to your Part D Provider. When this is completed, you will likely be able to receive your unrelated medications as usual. • Our hospice providers will work with you and your primary care provider to determine the value of continuing medications that may or may not be medically necessary for your condition. Many people feel better when they stop taking medications because of potential side effects and medication interactions. • If a medication is determined to be related to your hospice condition, but not medically necessary, this medication will NOT be covered under the Hospice Benefit or the Part D Plan. • You can choose to continue medications that are not covered under the Hospice Benefit or the Part D Plan, but you will be financially responsible for paying for these medications (also known as paying “out-of-pocket”). • Four Seasons has a recommended formulary. A hospice medical provider may change a medication you are cur- rently taking to a different medication in the same category. The new medication will have the same efficacy as the one you have been taking. If you choose to continue the medication you have been taking, you will be finan- cially responsible for paying for this medication. Four Seasons is committed to providing the best care and treatment for you and your family during your hospice jour- ney. If you have questions or concerns, please call us at 828.692.6178.

The regulation implementing Section 504 of the Rehabilitation Act of 1973 requires that an agency/ facility “…adopt and implement procedures to ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of services, activities, and facilities that are accessible to and usable by disabled persons.” (45 C.F.R. §84.22(f)) Four Seasons and all of its programs and activities are accessible to and usable by disabled persons, in- cluding those who are deaf, hard of hearing, blind, or who have other sensory impairments. Access features include: • Convenient off-street parking designated specifically for disabled persons. • Curb cuts and ramps between parking areas and buildings. • Level access into first floor level with elevator access to all other floors • Fully accessible offices, meeting rooms, bathrooms, public waiting areas, patient care areas • A full range of assistive and communication aids provided to persons who are deaf, hard of hearing, blind, or who have other sensory impairments. There is no additional charge for such aids. Some of these aids include: o Qualified sign language interpreters for persons who are deaf or hard of hearing o Readers and recorded material for the blind and large print materials for the visually impaired o Flash cards, alphabet boards and other communication boards o Assistive devices for persons with impaired manual skills o NC TTY.TDD: (919) 874.2212 If you require any of the aids listed above, please let a Four Seasons staff member know.

866.466.9734

FourSeasonsCare.org

FourSeasonsCare.org

866.466.9734

Four Seasons

Four Seasons

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