Newsletter Pro - August 2023

BOOST WORKPLACE EFFICIENCY WITH SCRIBE The Ultimate Documentation Tool for Business Leaders We’re always looking for ways to become more efficient in the workplace, but some operations take significant time, regardless of the tactics we deploy. Creating standard operating procedures, onboarding new hires, and answering frequent customer questions are necessary parts of owning or leading a business, but they can take us away from more important endeavors. Thankfully, Scribe is making many actions more efficient for business leaders. Scribe is a screen capture and documentation tool that will help you create guides for your team while improving efficiency across every aspect of your business. No tool on the market is easier to use than Scribe. All you have to do is head to their website, ScribeHow.com , and create a free account to get started. From there, it’s as easy as running the Scribe extension on your web browser and going through the steps of whatever action you want to create an SOP or document for. Scribe will recognize every step of the process through artificial intelligence. After you finish, Scribe will provide you with a document explaining every step of the process you just completed, giving your employees a detailed account of what they need to do when repeating that same action. You can even add additional steps or details to the document after Scribe has generated it. You’ll notice improvements to your business almost immediately after using Scribe to create your documents. You’ll easily be able to develop SOPs for any action, make onboarding simpler to understand for new hires, and build a frequently asked questions infographic for your customer base. Productivity, overall efficiency, employee understanding, and customer satisfaction will all increase in your business, thanks to Scribe. Scribe offers free and paid services depending on your needs. Head to ScribeHow.com/pricing to learn which package will benefit your business the most.

10 Valuable Lessons From Our Business Journey What We’ve Learned Along the Way In the world of business, very rarely does anything go as planned. While having a plan is certainly a good idea, life can be unpredictable in both good and bad ways. But if you can keep going despite a few obstacles and keep a level head despite a few successes, you’ll learn a lot. In 12 years of business, we know we have. So this month, we wanted to share some of the lessons we’ve learned with you. They’re in no particular order and equally important. • Focus on solving the problems you have now, not the ones that haven’t happened yet. • Always collect customers’ and prospects’ names, emails, mailing addresses, phone numbers, and cellphone numbers at a minimum to keep in touch. • Existing customers are the key to making your business goals a reality — if you treat them right. • Nurture leads and prospective customers by consistently educating and entertaining them, building relationships, and making offers. • Get in front of all your customers and prospects with print media. • Before making any decision, ask yourself if it will benefit your employees, your customers, the business, and your shareholders.

• Don’t spread yourself too thin.

• Master the basics of business before trying any fancy tricks or strategies. • Remove yourself when you can because YOU are the bottleneck. • Start with clear goals that turn into a well-researched plan and end as small, actionable steps.

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