SLTO-Shangri-La Academy online- Leadership session

SHANGRI-LA ACADEMY ONLINE LAUNCH

Transformational Learning for Everyone

SHIFTING OUR CULTURE: FROM TRAINING TO LEARNING

One team, one brand:

One vision:

“To be the trusted business partner that creates value to the organisation through transformational learning for everyone”

One role in L&D:

Business Partners

One learning framework:

Essential Learning

Transformed onboarding learning experience: Blended NCO

• Core learning programs including compliance content.

Leadership Learning

Creation of experiential programs based on Shangri-La’s leadership competencies.

Modular learning interventions using the 70:20:10 model

• Facilitation of learning resources for self-driven learning

• Integration of continuous feedback, coaching and mentoring.

Functional Learning:

Launch Plan:

Awareness & education Promotion: marketing kit Demos with colleagues Supporting our learners

Core learning programs System maintenance

• • • •

Content creation

• • • •

• • • •

System set-up

Content creation

Piloting programs

Programs adjustment

Learning the admin side

Ignition Workshops:

• Reinforce the principles that support a culture of learning rather than training • Learn how to use Articulate (software) to create online learning programs • Learn the functionalities of Shangri-La Academy Online (LMS) • Learn the administrative requirements of the system • Collaborate in the formulation of a launching strategy • Understand how the LMS launch relates to the BSC for 2019

Sequence of Shangri-La Academy Online roll out:

Available portfolio at launch

Leadership 3

Functional 245

Essential 8

CUSTOMER EXPERIENCE 36

SPA 37

ROOMS 47

F&B 89

SALES 4

TECHNOLOGY 7

ENGINEERING 22

HR 7

Town Hall Launch Event

Wednesday, August 28 th 2 SESSIONS TO CHOOSE FROM: 10am-11am 3pm-4pm

Aug 28-Sep 4 ACTIVATIONS Lotus Lounge - Colleague entrance - Briefings

FROM TRAINING TO LEARNING

CATALOGUE NAVIGATION

LOG IN DEMO

Q&A

Communication before launch

Series of soundbites, teaser videos and infographics

Lotus Lounge

• • • •

E-mail

Back of house areas

Briefings

Shangri-La Academy Online Influencers

SLTO LMS Influencers

Shangri-La Academy Online Influencers

SLTO LMS Influencers

Shangri-La Academy Online Influencers

SLTO LMS Influencers

Shangri-La Academy Online Influencers

Joachim- HR Svetlana -HR Alfonso- HR Sandesh- Lobby Rabie- F&B

SLTO LMS Influencers

Olivia- Communications Patrick- Housekeeping Christine Kim- Guest Relations Andrew - Front Office Johnross- Culinary Stephanie- Executive Office Luiz - Executive Office Regine -S&M

Balanced Scorecard 2019

• People Targets (20%)

Implementation of Shangri-La Academy (5%)

Core Learning Programs (5%)

Talent Review & Succession Planning (5%)

Employee Experience (5%)

Transformational Learning Experiences

To Learning

From Training

Stay connected: Shangri-La Academy Yammer Group

SHIFTING OUR CULTURE: FROM TRAINING TO LEARNING

SHANGRI-LA ACADEMY ONLINE LAUNCH

Transformational Learning for Everyone

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25

Made with FlippingBook - Online catalogs