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know people, find out what they do well and put them in positions where they’ll succeed. Any faults will become irrelevant.
my work family. We laugh together and cry together. We take care of our work family and I think that is a sincere benefit of a blended work/home family paradigm. TZL: Campos seems to be leading the way in technology in building solutions in Texas and beyond. Can you give me an example or two of how you are doing this? TC: To truly innovate, you must invest time, money, and brain power. We’ve reviewed business processes, accounting, and fee forecasting and have found better ways to do it faster and more accurately. We’ve created quicker and more detailed reports, invented apps for facility assessments and client relationship management, and we’ve looked for ways to eliminate waste and rework. As the innovative spirit took hold, we polled the team to find out other areas of needed action. We got some great ideas that we ended up building like a self-balancing system for air distribution and custom-sized flow measurement devices. We figured out how to make instruments for hundreds of dollars that we were previously buying for thousands. Innovation became a self-propagating organism within the company, and it’s changed the firm’s direction. TZL: They say failure is a great teacher. What’s the biggest lesson you’ve had to learn the hard way? TC: When I was a younger manager, I struggled to understand that no matter how hard I tried to explain, how much I tried to convince, or how strongly I felt about something, there’s no way to get everyone to agree with you. This was hard for me because I thought that getting people to think like you was the definition of a great leader. I was wrong. With the help of some great mentors, a lot of outside counsel, and hours of knee time at church, I finally figured out that people don’t need to think like me to get things done. In fact, when people are more empowered to think on their own, they feel more vested. I learned a powerful tool in leadership when I learned to help others take ownership of great ideas. TZL: What’s a recent customized MEP solution that you’re particularly proud of and why? See AWORK FAMILY, page 8 “If you sincerely love your people and demonstrate that every day, they’ll do great things for the company.”
TZL: The Campos website states that you and your leadership team have been prepping for the next phase of what’s to come for the firm. Can you give me some insight as to the exciting plans ahead? TC: We believe the AEC industry is due for a massive disruption that may make many of our current jobs obsolete. All engineering is applied math and science which means that AI should be able to do our job in an instant with far fewer mistakes and more repeatable outcomes. Technology is advancing so quickly. In my lifetime, I think buildings could be designed to a construction drawing level using programs like the ones you use to fit and buy a new car. To secure our future, we’re developing technology that can be applied to solving building owners’ problems after construction. Using the Internet of Things concept, we’re providing solutions to owners about not only what needs to be maintained, but when it needs to be maintained and how to maintain it. We also provide real time failure analysis so that critical systems can be relied upon. We see this market to exist well beyond the advent of functional AI and are planning to thrive when it happens. TZL: Trust is essential. How do you earn the trust of your clients? TC: We earn our clients’ trust by: ■ ■ Taking risks. In this context, it means to challenge yourself to do things for your clients, that you may not be comfortable doing. By risking your own limits, you show the client how important they are and set yourself apart as someone to be trusted. will surely build a reputation for being unreliable if you miss too many promises. ■ ■ Delivering consistent and reliable performance. There’s no such thing as a do-over. TZL: What role does your family play in your career? Are work and family separate, or is there an overlap? ■ ■ Making and keeping promises. You TC: I believe there’s a significant overlap. I place great value on my personal family and try to emulate that same sense of care toward my work family. I try to develop a personal relationship with each and every member of
HEADQUARTERS:
Dallas, TX
NUMBER OF EMPLOYEES:
65
YEAR FOUNDED: 1983
OFFICE LOCATIONS:
■ ■ Dallas, TX
■ ■ Fort Worth, TX
■ ■ Houston, TX
■ ■ El Paso, TX
MARKETS:
■ ■ Aviation
■ ■ Civic
■ ■ Commercial
■ ■ Healthcare
■ ■ Higher education
■ ■ K-12 education
SERVICES:
■ ■ MEP engineering
■ ■ Commissioning
■ ■ Testing, adjusting, and
balancing
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MAY 9, 2022, ISSUE 1440
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