High Fives!
WOW From: KC Croner, Fruitland To: Tyler Stanzel and Corey Garcia, Fruitland Door
One of our builders needed a few last-minute things done to satisfy a more difficult customer. Tyler and Corey did a sidelight install and added four deadbolts to some doors the customer changed. This was above and beyond customer service, and these are the types of things that separate us from the other suppliers in the area! STRIVE
EASY From: Javan Stansell, Bellevue To: Fidel Castro Ruiz, Bellevue
A customer called needing to track his items. Fidel took excellent pictures of the handrail he delivered to the airport, and it made us look like pros. SAFE From: Gayle Proctor, Caldwell To: Gustavo Elias, Caldwell I observed Gus using a dolly to move boxes of nails rather than overexert himself. GUIDE From: David Inocencio, Jerome To: Cody Huft, Jerome I would like to recognize Cody for creating an Outstanding Delivery SOP, sharing his knowledge with others, and always doing what is necessary to help us accomplish our goals. I’m very proud of you, sir!
From: Mike Taylor, Boise Finish To: Garren Movius, Boise Finish
After only 9 days on the job, Garren fixed something that bugged him. While stitching jambs, it’s common to forget which handing you stitched last, so Garren designed and 3D printed an indicator that sits on top of the machine. When the last nail is fired, it bumps one side of the indicator causing the ball to roll to the other side. Now if he needs to walk away from that task, he has a visual indicator of which side he is on.
LOCATION HIGHLIGHT Recognizing Elko Yard’s Hard Work
The Elko Yard has undergone significant improvements in recent months, thanks to the hard work and dedication of the team. A lot of the progress made can be attributed to a shift in both the culture and organization of the yard, creating a more efficient and streamlined workspace. During his time as yard manager, Dathan Williams pulled the crew together to reorganize the yard, focusing on lean practices and setting the yard up for a great start in 2025. Dathan’s sharp customer service skills made him a good fit as account coordinator, and he moved into that role in mid-December. This opened an opportunity for yard lead Mikel Place to be promoted to yard manager, where he has been growing his skills. Further improvements to the yard are in the works and a key project will be redesigning the treated rack/awning area. Currently located in the center of the yard, this space will be reworked to improve accessibility for both staff and customers. This lean project is in its early stages, but the anticipated changes will make the products more accessible and the workspace more ergonomic. Taking the time now to provide space for product storage and crew
operations will position the yard well for the upcoming workload. TEAM RECOGNITION The Elko team has worked collaboratively to achieve these improvements, and several individuals have made notable contributions: • Mikel Place, in his new role, has been integral in keeping the pace, introducing new ideas, and reinforcing the positive culture of the yard. His leadership has helped guide the team toward continuous improvement and operational efficiency. • Brandon Fuller, who has been with the team for less than a year, has already taken on a leadership role in supporting Mikel and driving success in the yard. His innovative ideas have had a significant impact, and he shows great potential for further growth within the company. • Tim Alvarez, also with the team for under a year, has taken on responsibilities related to load building and customer service. His work developing shadow boards for tool organization has streamlined operations and increased efficiency across the yard.
• Robert Kalaveras joined the team less than two months ago. He is a go-getter and has quickly demonstrated a strong work ethic and a proactive attitude. Working closely with Brandon, the two bounce ideas off each other and have made changes based on their collaboration. Robert has a bright future with Franklin if he continues on his current path. While the reorganization process has involved multiple adjustments to fine-tune the system, the result has been a yard that is not only more efficient for the team but also better equipped to serve customers. Feedback has already been overwhelmingly positive, with many noting the yard is cleaner, more organized, and in the best shape it has been in years.
– Trevor Custer ELKO GM
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