Tagai Management Consultants
Q. Tell us about your company’s export journey. Exporting is not a difficult process - once you understand the value you bring to the international market and you focus on actively building relationships. We would also like to re-implement long-held Indigenous trade relations that existed previously, and learn from other groups as well. With great relationships and the ability to tell a good story, you will be surprised at how quickly your network will share your story and want to be part of the vision you are creating. We have a very unique history and background of innovation and technology - again based on an understanding that Aboriginal people have always utilised science and technology - and are easily adaptable on appropriating technologies to make lives easier especially on where they choose to live and thrive. One of the challenges of becoming an exporter is operating within different time zones. Early morning or late evening conference calls, maintenance and support calls can be challenging, but it’s during these times that relationships are strengthened, and empathy is shared.
Murray Saylor Managing Director Tagai Management Consultants is a management consultancy specialising in procurement, supply chains, business
advice, community development and advanced futures services across Australia and in the Asia/ Pacific region. Based in Brisbane, Queensland.
Q. What drives Tagai Management Consultants? The key driving objective for the Tagai Management Consultants family is encompassed in our vision statement “maximise opportunities to make a difference in our global village”. Our approach is informed by respectful engagement and innovative service delivery, and we are humbled to have the opportunity to work with our customers and communities. Q. How have you reflected your cultural values in your business model? We have embedded culturally appropriate processes that guide and support our staff. We operate in a thorough and responsible way that respects our clients, staff and the communities with which we work side-by-side. Q. What has been key to your export success and have there been challenges? Key to success is developing meaningful and trusted relationships and also understanding clients’ country cultural protocols, trade practices and supporting our team members. The key challenges we experienced in our export journey were ensuring visibility in the target marketplace and balancing our operations domestically and internationally. Q. What advice do you have for other Indigenous businesses? Make sure to conduct your commercial and legal due diligence as well as have a clear export/import/investment strategy.
CfAT Satellite Enterprises is located in Alice Springs in the Northern Territory. Image courtesy of Centre for Appropriate Technology Ltd
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