Mythili Krishnaraj linkedin.com/in/mythilikrishnaraj ■ Career history: VP - Global Delivery Lead, AXA XL, UK VP - Head of Business Analysis Practice, AXA XL, UK
Ravi Kumar linkedin.com/in/ravi-baldoa
■ Career history: Project Manager, HM Revenue and Customs, UK Manager, Parcelforce Worldwide, UK Director, Antaranveshan Security and Risk Advisory Pvt Ltd, India Colonel, Indian Army, India
Programme Manager, XL Group, UK Senior Business Analyst, XL Group, UK
■ Education highlights: Executive MBA, Warwick Business School, UK
■ Education highlights: Executive MBA, Warwick Business School, UK
MEng, Structural Engineering, Anna University, India BEng, Civil Engineering, Bharathiar University, India MSP Practitioner, Managing Successful Programmes, AXELOS, UK
Master’s Degree, Applied Psychology, Mahatma Gandhi Chitrakoot Gramodaya Vishwavidyalaya (MGCGV), India BCom, Business and Commerce, Punjab University, India Project Management Professional (PMP), Project Management Institute, USA
■ Nationality: British Indian
■ Nationality: Indian
■ Languages:
■ Languages: Hindi (native)
Tamil (native) English (native) Telugu (fluent) Hindi (intermediate)
Punjabi (native) Rajasthani (native)
English (fluent) Gujarati (basic)
■ Career achievements: Structured the operating model for Analytics, with a focus on integrating new digital tools and Agile ways of working with existing legacy systems and methodologies. Enabled balanced investments for operations as well as new capabilities. Conducted business and platform architecture assessments to find and resolve technology challenges in the underwriting of global property. Led to platform adoption by underwriters to bind 2,000 accounts during renewal with net and treaty premium of US$700 million. Initiated continuous improvements using the blended toolset of Kaizen, Lean and Six Sigma, achieving the 90-day strategic plan to ‘Transform the Requirement Practice’ of AXA XL.
■ Career achievements: Led the UK Government’s Cost of Living Support Project, aimed at providing income support benefits to UK citizens. Ensured cross-departmental collaboration and teamwork. Achieved 100% on target results while optimally utilising resources and monitoring project costs. Initiated a change of work culture to cost-optimise the Last Mile Delivery of circa 15,000 parcels daily to top customers (saving OPEX by 40%). Rectified the degree of error in the service delivery planning tool, leading to 20% improvement in operational performance. As a highly accredited psychologist, psychologically assessed more than 5,000 candidates for the post of Commissioned Officer in the Indian Army. Led ground-breaking digitisation of the testing process, therefore making it qualitatively more efficient, effective, and standardised.
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