Foreword
Meena Salhan MCIPPdip Policy and research officer, CIPP
Thank you to all respondents for taking valuable time out to complete the CIPP’s Benchmarking Survey 2023 and providing their input. The Benchmarking Survey Report 2023 wouldn’t have been possible without your contributions. Benchmarking is an important process and allows you to compare your business’s performance to that of others in the industry, not only giving a point of comparison, but providing data to identify areas in which you excel or where improvement is needed. Benchmarking can improve productivity, increase efficiency and help gain a competitive edge and can be applied to any continuous development project. The report explores payroll teams, payroll frequencies, error rates, key performance indicators (KPIs), pensions and current trends so you can benchmark your company against existing industry standards. This may aid your decision making in the future and support you to identify where improvements and enhancements to processes can be made.
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