8B — March 27 - April 9, 2020 — Owners, Developers & Managers — M id A tlantic Real Estate Journal


O wners , D evelopers & M anagers

Company provides multifamily-focused commercial laundry solutions Spin Cycle Laundry Services names Arbus to role of vice president of sales


with reporting and usage technology,” said Arbus. “Spin Cycle serves people, from the building owners andmanagers who incorporate laundry facili- ties and services as a lifestyle amenity that yields additional revenue, to those residing at the property who seek depend- able, clean machines with user-friendly payment options and a well-lit, freshly painted safe environment with ameni- ties like comfortable seating, folding tables and laundry carts. We ensure doing one’s laundry can be satisfying, not an inconvenience.” Each on-site Spin Cycle laundry center features mod- ern Speed Queen commercial equipment with app-based and MoneyCard-based pay- ment options. The specially designed centers are created in collaboration with the prop- erty owner and management team. In addition to conduct- ing regular on-premises site visits, the centers are moni- tored in real time by Spin Cy- cle’s proprietary remote tech- nology platform that monitors usage, payments and overall performance. “Spin Cycle is extremely proactive in their preventive machine maintenance prac- tices as well as the deployment of its own service supervisors and technicians within 24 hours of a reported equipment malfunction,” added Arbus, who noted more than 95 per- cent of the company’s service calls are addressed in a single visit. “Spin Cycle can supply this level of service because we are a regional provider whose entire employee base – from maintenance specialists to management – lives and works within the multifamily submarkets we serve.” The company also recognizes commercial laundry services cannot be effectively imple- mented through a one-size- fits-all approach. “A 19-unit property has entirely different requirements than a 500-unit property,” added Arbus. “Our approach is always agile and we ‘right size’ everything, from the washers and dryers to the amenities and room renovations provided. We also utilize simple contract structures that do not include auto renewals, right-of-first refusal clauses or hidden fees that we feel are not in the best long-term interests of the cus- tomer.” 

cle’s expansion strategy within New Jersey and throughout the Greater New York Metro. Established in 1995 and headquartered in East Ha- nover, Spin Cycle is an in- novative provider of next- generation laundry equip- ment and services specially designed to serve multifamily property owners and their ten- ants. Founded on the premise that laundry is not a chore but an experience, Spin Cycle continues to retain and build its diverse customer base of apartment-rental, co-op, condominium and townhome

community property owners and managers by delivering a superior customer experi- ence and increasing resident satisfaction. “Spin Cycle is pleased to wel- come Mike, a well-respected commercial laundry services visionary who has demonstrat- ed the ability to anticipate fu- ture trends and help property owners address them with in- novative technologies and best practices,” said Eric Gebroe , vice president. “Mike’s strong industry ties will allow us to advance Spin Cycle’s current and future growth initiatives

while retaining the highest standards for the customer satisfaction – among property owners and end users – for which we’ve become known.” In an industry where the acquisition of well-established commercial laundry compa- nies by large conglomerates has become commonplace, Spin Cycle is leveraging its customer-first philosophy and emphasis on innovation. “This is what brought me to Spin Cycle – the company’s long-term relationships with customers that extend well be- yond state-of-the-art machines

AST HANOVER, NJ — Spin Cycle Laundry Services , a

provider of multifami- ly- focused commercial laundry so- lutions and e n d - u s e r lifestyle ex- periences, has named

Michael Arbus

industry veteran Michael Arbus to the position of vice president of sales. In this role, the Bergen County, N.J. resi- dent will spearhead Spin Cy-

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