Jay Leaf-Clark | Resume |

JAY LEAF CLARK. HEAD OF INFORMATION SYSTEMS, TECHNOLOGY, & INFASTRUCTURE

PROFILE Information Technology Professional with over a decade of experience in operations and broad-based management in support roles for design, development and implementation of key operating systems while employing leadership, vision, and direction to team leaders and clientele alike. Repeated success guiding global business strategies with established and emerging technologies to achieve maximum operational impacts with minimum resource expenditures. Adept in the development of in-depth knowledge of new/emerging industry and marketplace technologies and trends to share with appropriate business and IT stakeholders.

310-968-4578

linkedin.com/justinclarkio

Justin@justinclark.io Los Angeles, CA

EDUCATION Bachelors of Science in Information Technology University of Phoenix Phoenix, Arizona

HIGHLIGHTS OF EXPERTISE

CapEx | OpEx Budget Management Network | Security Infrastructure Management Enterprise Communications|Executive Presentations IT Change Management |Training | Documentation Technology Systems Migrations|Adoptio

ITIL Foundations HIPPA |PCI |SOC | SOX Compliance SLA KPI Metrics Reporting Full Life-cycle Asset Management Agile Project Management

TECHNICAL SKILLS SOFTWARE PLATFORMS MS O  ce; MS Exchange; SharePoint; Proofpoint; Smarsh; SCCM; CyberArk; ITAM; Altiris; Caspersuite; Shares; Sabre; RSA; Oracle; Marimba Tuner; Juniper; Cisco VPN; Azure; AWS; SECURITY TECHNOLOGIES Mobile Iron; SOTI , PGP / McAfee Encryption; Enterprise Anti - Virus Tools; Badge Network Security; SSL; SSH; CERTIFICATIONS SOFTWARE PLATFORMS Apple ACMT Apple ACSP CompTIA Project + CUCM; iOS; Android; AirWatch; Intune; Mobile Iron; Avaya Site Administator NETWORKING LANs; WANs; VPNs; Router; Firewalls; Server Management Mac OS X (All); Windows (All); iOS; Android; ChromeOS; Unix; Linux TELEPHONY Okta; ADFS; SYSTEMS

CAREER EXPERIENCE

HEAD OF IT Dashlane Inc | Greater Los Angeles Area | 2019 - Present Responsible for the selection, implementation and operation of all technology infrastructure deployed at Dashlane, including the cloud infrastructure, local / wide area network and server services, telephony, collaboration, service monitoring, user support/help desk, workstation management, servers, storage and related software. Operationally responsible for ensuring the availability, integrity, security and scalability of IT infrastructure across Dashlane. Lead technology infrastructure and operations strategy and execution for the enterprise. Develop infrastructure standards and IT operations processes to ensure the security, availability, stability and scalability of enterprise solutions. Plan, manage and implement leadership for the operations and infrastructure area. Identified opportunities for automation, cost savings, and service quality improvement for end users. Manage the business case, selection and ongoing management of 3rd party providers for outsourced infrastructure services. Includes cloud services, server operations, networks, and desktop configuration. Also responsible for implementation, standardization and ongoing management of 3rd party providers delivering infrastructure services to agreed SLAs. Develop and maintain an overall organizational model and resource plan to ensure e  ective and consistent delivery of infrastructure services and management of 3rd party service providers. HEAD OF IT Bird Rides, Inc | Los Angeles, CA | 2018 - 2019 Responsible for overall management of all internal IT Operations, Infrastructure, and IT sta  @Bird. Set the strategic direction for IT Ops and manage the department daily activities. Provide guidance and strategy on solution design and overall system/data architecture.

Partner with business stakeholders to understand solution pain points, troubleshoot complex planning issues, and propose long term solutions. Organize and lead teams to develop new supply chain functionalities and business processes Improve data governance, data maintenance, and data quality monitoring processes to ensure high data integrity across all system modules. Drive continuous improvements on solution scalability and reliability. Responsible for maintaining system architecture documentation, including reviewing and approving data dictionary and interface changes.

CompTIA Security + CompTIA Network + CompTIA Network + CompTIA A+ ITIL Foundations

CAREER EXPERIENCE HEAD OF IT

PLATFORM MIGRATIONS

HEADSPACE | Los Angeles, CA | 2017-2018 Fundamental in identifying, recommending, implementing, and supporting technology solutions while partnering with stakeholders to identify areas for improvement and continually assessing solution o  erings for potential benefits to the organization.

SOFTWARE PLATFORMS

SCCM Altiris

Manage a high-performing technical support department consisting of geographically distributed managers and team members. Directly manage departmental OpEx/CapEx budgets; determining financial targets, budgets, and business plans to exceed defined goals. Lead organizations Desktop, Service Desk, Asset Management, Mobility, Point of Sale, and Core Services Teams. Manage team of Systems Engineers who administer the organizations Exchange, O365, Skype for Business, Email Archiving, and Spam Filtering platforms. Work directly alongside 3rd Party vendors to customize enterprise tools to better suit organizational needs. Oversee and have responsibility over all critical departmental projects, audits, compliance initiatives, and system rollouts/updates.

Marimba Tuner LogMeIn Central CasperSuite SolarWinds

PROFESSIONAL REFERENCE SHERYL HOSKINS General Manager, Active Network

IT DIRECTOR ACTIVE NETWORK | Dallas, Texas | 2015 - 2017 Fundamental in identifying, recommending, implementing, and supporting technology solutions while partnering with stakeholders to identify areas for improvement and continually assessing solution o  erings for potential benefits to the organization. Accomplished information technology sta  results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Sustained organization's e  ectiveness and e  ciency by defining, delivering, and supporting strategic plans for implementing information technologies. Verified application results by conducting system audits of technologies implemented. Managed organizations enterprise video conferencing platform across all locations in the organization. Preserved assets by implementing disaster recovery and back-up procedures and information security and control structures. IT MANAGER AMERICAN AIRLINES | Fort Worth, Texas | 2013 - 2015 Promoted organizational success through information technology strategies by managing sta  , implementing network security at the corporate level as established by corporate security director, and researching technological strategic solutions. Accomplished information technology sta  results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

720.431.7643 sheryl .hoskins@active.com

CASSONDRA HERREN Regional VP, Voyager Sopris Learning 818.858.2191 cassondra.herren @gmail .com TAMMY PITTS Associate Director, KPMG 832.265.4162 tammy.pitts@kpmg.com

Sustained organization's e  ectiveness and e  ciency by defining, delivering, and supporting strategic plans for implementing information technologies. Verified application results by conducting system audits of technologies implemented. Managed organizations enterprise video conferencing platform across all locations in the organization. Preserved assets by implementing disaster recovery and back-up procedures and information security and control structures.

LEAD TECHNICAL ANALYST CHARLES SCHWAB | Phoenix, Arizona | 2012 - 2013 LEAD. IT DIVISION TECHNICIAN APOLLO GROUP | Phoenix, Arizona | 2008 - 2012 IT MANAGER DONALD DURRAH REAL ESTATE GROUP | Cleveland, Ohio | 2004 - 2010

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