CUSTOMER SERVICE I N F O R M A T I O N & M O R E
PURCHASE ORDERS Be sure to include: 1. Quantity 2. SKU Number 3. Description 4. Pattern name and color choice 5. Color guide for items requiring one 6. Price for each item, including quote number. F Ō mcore accepts orders via: email: sales@fomcore.com or contact your regional sales director Modification of orders must be submitted to F Ō mcore in writing within 48 hours of initial sales order acknowledgment. In some cases, a change order fee may be charged if work is in progress or custom products are involved. TERMS Invoice terms for credit accounts are Net 30 days. Orders are invoiced on day of shipment. New customers and international customers are cash in advance. SHIPPING - LEAD TIMES All furniture is made to order. Shipping date is confirmed upon receipt of order. Every attempt will be made to meet that shipping date. However, it is subject to change without prior notification. F Ō mcore reserves the right to discontinue products and change product specifications and prices. F Ō mcore delivers to all 48 contiguous states.All orders delivering to other states and international locations are FOB Muskegon (zip code 49442), Michigan.
WARRANTY Products manufactured by F Ō mcore are warranted to be free of defects in material and workmanship under normal use for the lifetime of the product. Product must be properly cared for, maintained, and in use by its original owner. Under the warranty, the obligation of F Ō mcore is limited to the repair or replacement of such furniture. Damage in transit or by negligence, abuse, abnormal usage, misuse, accidents, or alterations nullifies the warranty.As Buyer's sole remedy under this warranty, F Ō mcore, at its option, will repair or replace damaged parts at no charge to the original owner of record provided the replacement or return has previously been authorized by F Ō mcore under terms of this warranty. Normal aging and wear of fabrics, filling materials, and finishes are expected from this warranty. It is expressly agreed that this remedy of repair, replacement, or credit, at F Ō mcore's option, is Buyer's exclusive remedy under this warranty. In no event shall Seller be liable for consequential damages.
SERVE. CREATE. INSPIRE.
1770 E. Keating Ave Muskegon, MI 49442 Tel: 231.366.4791 www.fomcore.com
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