NPC promotes a ‘Being Fair’ culture, which is supported by the NHS England ‘Being Fair’ tool. This is a learning approach that focuses on harm done as a learning- focused, system-aware approach rather than singling out individuals to blame. By implementing these intentions, patient outcomes and experiences within NPC services will be enhanced and maximised by creating valuable opportunities to foster learning to improve both care and patient safety.
PSIRF
May 2025
Norfolk Primary Care – Patient Safety Strategy Statement May 2025 v2
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