The Wood Book NA Retail

Measurements Since most of our products are sourced from European mills, please note that all imperial measurements are converted from their metric equivalent and are rounded. When taking precise measurements, we recommend that you work in metric. Packs and Pricing All prices sold per sq.ft. in USD/CAD excluding taxes. Unless otherwise stated, packs will contain mixed length boards including half boards. Returns Returns will be subject to a handling charge of 20%, plus return freight charge. Open packs cannot be returned for credit. Your right to return - Please note our standard freight terms: 1. All damages must be reported within 4 business days. 2. Any damaged or missing goods must be signed for accordingly (ie “damaged” or “missing”). Phrases such as “unchecked” will not be accepted. 3. Your notice of intent to return damaged goods must be made within 14 business days. 4. Before returning any goods a return order number must be obtained from Havwoods’ Sales Department. Please write this number, together with the names of both sender and recipient, clearly on each unit being returned. 5. If goods are refused (ie not loaded) please ensure that the documentation recording this also contains your representatives name, signature and date. 6. Please ensure that you obtain a name, signature and date from whomsoever accepts goods for return (ie, the van driver or Havwoods representative). 7. Do not allow any driver to remove goods without documentation from his company instructing him to do so; such documentation may be arranged through Havwoods’ transport department. NB If Havwoods’ permission to remove is not obtained and the goods go missing Havwoods will not accept any responsibility to issue a refund. 8. Please note that, in the case of special or timed deliveries, delivery charges excluded, Havwoods cannot accept responsibility for consequential loss due to late delivery. Description Ē aterial peciücation Any samples, drawings, images, descriptive matter, or advertising produced by Us and any descriptions or illustrations contained in Our catalogues, websites or brochures are produced for the sole purpose of giving an approximate idea of the Products described in them. They shall not form part of the Contract or have any contractual force. The images of the products are for illustrative purposes only. Although e have made every effort to display the colors accurately, e cannot guarantee that our computerĚs display of the colors will accurately reflect the color of the roducts. our roducts may vary slightly from those images. ǫ Warranties only applicable to floors installed with Havwoods üxing products and maintained with Havwoods maintenance products, unless otherwise statedċ ee accessories pageċ lease note that this issue supersedes all previous price listsċ Please note that Havwoods International NA Terms and Conditions of Sale, as displayed at www.havwoods.com, apply to all transactions. ffers subject to withdrawal without notice. All coverages quoted are only approximate. All prices are subject to Havwoods standard Terms and Conditions, as displayed at www.havwoods.com. .Ē.. hilst every effort has been made to reproduce flooring samples, the colors shown are only as accurate as the printing process will allow. (See Terms and Conditions of Sale as displayed on www.havwoods.com). © Havwoods 2020. All Rights Reserved.TWBUSA-01-4/18

WWW.HAVWOODS.COM 1.844.808.9663

OPENING HOURS Monday to Friday 8.00am-5.00pm EST NORTH AMERICA HEAD OFFICE & NEWYORK SHOWROOM 151 W 18th Street, New York, NY 10011 TORONTO SHOWROOM 201 Frederick Street Toronto, ON, M5A 4L4, Canada (By appointment only) NORTH AMERICAN Distribution Hub 4610 Mercedes Drive, Suite #200, Belcamp MD, 21017

GLOBAL HEAD OFFICE Havwoods Limited Carnforth Business Park, Oakwood Way, Carnforth LA5 9FD

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