HAVWOODS RETURNS POLICY
3. DEFECTIVE GOODS
If the products arrive with a manufacturing defect, please contact us by telephone at 1-844-808-9663 or email us at info@havwoodsusa.com If you call us, we will try to resolve your complaint while you are on the phone. If this is not possible, the advisor will agree to a course of action with you, in line with our terms and conditions. Please include photos with any emails regarding product issues.
4. CHANGING YOUR MIND
Subject to our terms and conditions, you have 14 days after the day you (or someone you designate) receives the order, (or where the order is split into several deliveries over different days, 14 days after the date of the last delivery) to notify us that you wish to cancel the order. Please note bespoke or specially order products (including wooden profiles) cannot be returned for credit. To cancel an order please contact us by telephone at 1-844-808-9663 or email us at info@havwoodsusa.com You must return the products to us as soon as reasonably practicable and in any event within 30 days of delivery and the product must not have been removed from their packaging or in any way handled, modified, or installed (such that they are no longer in a saleable condition). If you cannot arrange delivery yourself, we can pick up the complete order on your behalf from the address to which the order was delivered. Such a pick up will be at your cost and risk.
5. EXCLUSIVE REMEDIES
These remedies are your exclusive remedies. All other remedies are hereby excluded. All warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose, are expressly excluded. The exclusions herein are subject to, and may be limited by applicable law, and you may have additional rights that vary from state to state
Get in touch to start your project: havwoods.com/us | 1.347.523.8930 | @havwoods_usa
171
Made with FlippingBook - professional solution for displaying marketing and sales documents online