Meet TTEC TTEC is one of the largest pure-play customer experience (CX) technology and services partners in the world, serving more than 750 iconic clients. For over 40 years, our business has been helping companies make their customers happy.
TTEC Digital
TTEC Engage
Cloud Contact Center Technology Platform
Customer Care Services
Customer Growth Services
Contact Center as a Service Systems Integration & Orchestration
Back Office & Technical Support
CX Strategy & Digital Transformation Consulting
Fraud Mitigation
Artificial Intelligence Operations
Automation (Artificial Intelligence/ Machine Learning/ Robotic Process Automation)
~$2.46B Revenue FY 2023
$487M Revenue FY 2023 ~54% Recurring Revenue FY 2023
$1.97B Revenue FY 2023 $301M Hypergrowth Revenue ~15% of Engage FY 2023 Revenue
Diversification
Travel & Hospitality
Telecom & Media
Automotive
Other
Financial Services
24%
20% 13%
10%
9%
7%
7% 4% 4%
2%
Business Services
Government
Technology
Healthcare
Retail
10 TTEC 2023 Impact and Sustainability Report
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