Magic Makers embody best of the best We celebrate our employees every day but in 2023, we pulled out all the stops. With a “go big or go home” mindset, we celebrated top employees with an extravaganza to coincide with TTEC’s 40th anniversary. We chose the Walt Disney World Resort in Florida as the venue to host our most exceptional employees for an all-expense-paid, five-day gala to express our appreciation for their dedication and performance. We call them Magic Makers and 100 of these superstars traveled from eight countries to attend the celebration in early March 2023. Many of our blue-ribbon clients attended the event, too. TTEC Magic Makers were nominated by their peers. All told, 512 nominations were submitted. Magic Makers — a total of 128 honorees in 2023 — embody our values, such as “lead every day,” “reach for amazing,” and “live life passionately.” After the fireworks, confetti, and streamers settled at the “happiest place on Earth,” our Magic Makers joined TTEC rally teams to work on various initiatives involving automation, branding, career development, recognition, and impact and sustainability. These rally teams, which presented their findings and recommendations for the future
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TTEC Talent Show: Sharing inspiration Powered by TTEC on LinkedIn Live, Talent Show is a live video series showcasing TTEC people who bring the skills, the energy, and life to TTEC. Now in its fourth year, Talent Show features guests from around the globe across various departments and levels.
3,000+ average unique views per episode
Our goal is to go behind the scenes with the people who create amazing customer experiences every day. We celebrate DE&I events to highlight our inclusive culture. It’s an opportunity to shine a spotlight on our global team and amplify the work they do every day to support TTEC’s purpose to Bring Humanity to Business . Our guests, such as TTEC Engage COO Chuck Koskovich, shared career advice and each episode closed with a focus on our hot jobs segment to connect the audience with TTEC career opportunities around the world.
of our business, ensure we continue to gather feedback from our most impactful and dedicated Magic Makers.
Check out the Magic Makers Gala
30% Magic Makers based in the Philippines 4 Magic Makers have 25+ years’ experience 100 Magic Makers attended Disney gala
Highlights from the 2023 program, which featured 26 Talent Shows on LinkedIn Live:
• 3,000+ unique views on average for each episode
• 350-450 participants for each episode
The most popular episodes were driven by our Employee Resource Groups (ERGs), such as Women in Leadership; TTEC MINDS, whose episodes focused on neurodiversity; and Prism, which advocates for the LGBTQIA+ community and allies.
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TTEC 2023 Impact and Sustainability Report
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