TTEC 2023 Impact & Sustainability Report

GOVERNANCE

Investment of Choice

As a publicly traded Company, TTEC is committed to strong corporate governance and transparency, ensuring our business is conducted ethically and with integrity. Our corporate governance structure includes an independent Board of Directors that provides oversight and guidance, promoting informed and ethical decision-making at the highest level, and a personally accountable executive team that takes responsibility for how TTEC does business. To support these principles, TTEC maintains robust policies and the Code of Ethics that sets clear standards for ethical conduct by all employees, partners, and suppliers. Through our comprehensive governance policies and programs, we drive principled actions and appropriate monitoring of compliance and performance. We are steadfast in our efforts to remain a commercially successful, socially responsible enterprise that maximizes value for our stakeholders and delivers exceptional service to our clients.

In this section

How TTEC is governed

Resiliency management

Ethics and compliance

Business continuity and disaster recovery

Responsible AI use

Enterprise risk management

Data privacy and security

34 TTEC 2023 Impact and Sustainability Report

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