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THE NOURISH LETTER
Meet the Team Behind Your Meals JUNE 2020
OctoberKitchen.com | 860-533-0588 | 309 Green Rd., Manchester, CT 06042
On Monday, March 9, the contractor was hanging up the last shelf and tightening the last screws in our new expansion so we could move in. By Friday, March 13, the whole world had changed. Governor Ned Lamont wouldn’t implement the statewide shelter-in- place order for another 10 days, but already we could see the impact the COVID-19 pandemic was going to have on everyone. My wife and I have both worked in the restaurant industry for our entire lives. Right away, we could see the harm the pandemic would have on the entire industry. Our hearts go out to the cooks, servers and everyone in the restaurant industry right now. They’ve been left high and dry by this virus. Even the places that are still open for delivery or carryout are hurting. What would this pandemic mean for October Kitchen, our staff and our customers? Many of our customers are older or immunocompromised, the kind of folks who are at-risk if they caught the virus. It was a relief to learn we were considered essential and could remain operating. Very quickly, we learned just how essential October Kitchen would be for members of our community. What It Means to Be ‘Essential’ 10-YEAR DRESS REHEARSAL
new truck and pull one of our drivers out of retirement to fill the orders. Meanwhile, we had to dramatically increase production on our frozen meals. Of course, it wasn’t enough just to get all of the supplies we needed. We also took steps to protect the health and safety of our customers and our kitchen staff. Gloves and masks became a must, we could only allow two customers in the retail space at a time, we installed a portable hand sanitizer in the building and we had to find a sanitizer we could use on our reusable delivery boxes. We changed our entire packing and delivery system. This was a lot of work. All the while, I kept thinking about how blessed we were. I thanked God every morning. The entire model of October Kitchen is designed to suit this situation. For 10 years, we’ve been doing delivery and carryout meals. Turns out, it was a decadelong dress rehearsal for this big event. It was a true blessing that we were able to keep going strong. I was so grateful for this because it meant that we were still here to take care of the people. October Kitchen’s mission has always been about nourishing people by providing good, healthy meals to people who need us. During the COVID-19 pandemic, there were a lot more people who needed us. It made
This was a lot of work. All the while I kept thinking about how blessed we were.
The wave of orders we got was like nothing we’d ever seen before. We had to rent a
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