Programme Manager Candidate Information Pack
Contents
INTRODUCTION
OVERVIEW OF THE ESTATE
ABOUT IWM
JOB DESCRIPTION
PERSON SPECIFICATION
APPLICATION PROCESS
Ayer Associates, an independent, multi-disciplinary development, property and facilities management consultancy and lead estates consultant to the Imperial War Museums (IWM), is seeking to appoint a Programme Manager to lead the delivery of IWM capital programme at its Duxford site in Cambridgeshire. Ayer Associates was founded to offer a range of land, development, property and facilities management consultancy services to clients across the private and public sectors – and we are proud to have been appointed at the lead estates consultant partner to the Imperial War Museums. The IWM has a portfolio of five museums that uncover the causes, course and consequences of war, from the First World War through to present-day conflict. IWM Duxford is Europe’s largest air museum. IWM Duxford’s historic site includes a vast range of enormous hangars, gigantic aircraft, a live airfield and a wide collection of exhibitions, collections and hospitality and events space. The IWM has secured significant funding from the Department of Culture, Media and Sport to develop its estate portfolio. The Programme Manager will lead the delivery of the £multi-million masterplan and capital programme at the Duxford site, overseeing a diverse spectrum of development, infrastructure, conservation and sustainability projects. Whilst the emphasis of this role will be on the Duxford site, there is also the potential to support on capital investment across IWM’s other sites.with broader knowledge of the delivery of workplace services, ideally in or around listed buildings.
About IWM
Imperial War Museums was founded on 5 March 1917 when the War Cabinet approved a proposal by Sir Alfred Mond MP for the creation of a national war museum to record the events still taking place during the Great War. The intention was to collect and display material as a record of everyone’s experiences during that war - civilian and military - and to commemorate the sacrifices of all sections of society. The interest taken by the Dominion governments led to the renaming of the National War Museum to Imperial War Museum later in 1917. It was formally established by Act of Parliament in 1920 and a governing Board of Trustees was appointed. The museum was opened in the Crystal Palace by King George V on 9 June 1920. From 1924 to 1935 it was housed in two galleries adjoining the former Imperial Institute, South Kensington. On 7 July 1936, the Duke of York, shortly to become King George VI, reopened the museum in its present home on Lambeth Road, South London, formerly the central portion of Bethlem Royal Hospital, colloquially known as ‘Bedlam’. During the 1970s and 1980s IWM underwent a period of unprecedented expansion, with the establishment of three new branches – IWM Duxford in 1976, HMS Belfast in 1978 and Churchill War Rooms in 1984. The fifth member of the IWM family, IWM North, opened in Trafford, Greater Manchester, on 5 July 2002. In October 2011 the museum rebranded itself as Imperial War Museums, the initials IWM forming the basis of a new corporate logo.
Ayer Associates are a multi-disciplinary consulting firm of Chartered Surveyors, providing property, development and facilities management consultancy solutions across the built environment – a total solution approach to create value and save money. With over 30 years’ experience, we understand the value of going the extra mile. Our experience across the arts and culture, government, affordable housing, education and public health sectors is underpinned by our commitment to quality, innovation and service excellence. We offer a full range of professional services providing reliable, commercial and professional knowledge to support our client’s built environment across all stages of the property and construction life-cycle – covering acquisition, development, maintenance, compliance and disposal. We are a progressive company who believe in our ability to deliver the very best results for our clients and their assets. Further information can be viewed at our website https://www.ayerassociates.co.uk/
IWM London (Lambeth Road) The estate at Lambeth Road, known as ‘IWM London’ is what most people associate with IWM and was redeveloped in the 1960s to serve as the organisational corporate headquarters. The ‘Southwark building’ (as it was once known), designed by James Lewis was the former Bethlem Royal Hospital that was operational from October 1814. The hospital consisted of a range of buildings 580 feet long with a basement and three storeys, parallel to Lambeth Road, with a central entrance under a portico. The site was owned by Lord Rothermere, who had originally intended to demolish the building entirely in order to provide a public park in what was a severely overcrowded area of London. Eventually the central portion of the hospital building was retained while its two extensive wings were removed and the resulting space named Geraldine Mary Harmsworth Park. The ‘distinguishing dome’ was added by Sydney Smirke in 1846 and housed the hospital’s chapel. The building remained substantially unchanged until vacated by the hospital in 1930. The museum was reopened by the Duke of York (later King George VI) in its new accommodation on 7 July 1936.
In 1966 the Lambeth Road building was extended to provide collections storage and other facilities, the first major expansion since the Museum had moved to the site. The development also included a purpose-built cinema. In 1967 the museum acquired a pair of 15-inch naval guns; one had been mounted on the Royal Navy’s HMS Ramillies and the other on both HMS Resolution and HMS Roberts. In September 1972 the building received Grade II listed building status. In 1983 the museum approached engineering firm Arup to plan a phased programme of works that would expand the building’s exhibition space, provide appropriate environmental controls to protect collections, and improve facilities for visitors. The works were completed in several phases during 1986 to 2004 providing a centrepiece atrium large exhibits gallery, improved storage and visitor facilities. In January 2013, the first phase of a five-phase regeneration project (‘Transforming IWM London’ (TIWML)) commenced, with phase 2 completed in October 2021. Phase 3 has now commenced to develop an art, film and photography gallery by 2024. The above history is testament to the challenges of managing and maintaining the estate, with complexity and nuances throughout the buildings and associated infrastructure.
All Saints Annexe
Imperial War Museums acquired the All Saints Annexe in Austral Street off West Square in 1988. The building backs onto Geraldine Mary Harmsworth Park and was originally an orphanage, later used as a hospital and most recently it housed the IWM Director General, Executive Directors and myriad museum corporate offices and meeting spaces. All Saints was leased to a third party in 2021 with the new tenants investing heavily in the building. Although not listed by Historic England, the building is understood to have ‘protected’ status.
Parkside
The brownfield land adjacent to the All Saints Annexe was developed by IWM to offset the loss of that facility, but also to provide a more appropriate building for use as a creative hub. A new 1100m2 three storey, modular construction building was completed on the site in November 2021 and, the building was occupied from July 2022. The facility is a BREEAM Excellent rated building that is in keeping with the local area and includes a staff café.
IWM Duxford IWM Duxford is Britain’s largest aviation museum. The site dates back to the end of the First World War in what was a standard layout conveniently separated by a public road (now the A505). The south of the A505 was classed as the ‘technical’ site, for flying operations, and that to the north, the ‘domestic’ site, with barrack huts and mess buildings. The site was expanded significantly 1934-39, with further modifications both during and after the Second World War. During the Second World War Duxford played a prominent role in the Battle of Britain and was later used by United States Army Air Force fighter units. Duxford remained an operational airfield until its closure in 1961. Imperial War Museums purchased the site in 1976 and many of the original buildings remain in use, even though some were considered temporary when built. There are some 104 buildings on the site, including three the First World War vintage hangars, various masonry buildings and single-skinned huts with variety of roof forms and finishes. Modern buildings include the Land Warfare Hall (LWH) built in 1990, the ‘Airspace’ building (built originally in 1982 and extended in 2006) and the American Air Museum (AAM) built in 1999. The Airspace building is highly visible from the adjacent M11 and is now symbolic of IWM Duxford. The AAM is visually striking, with a vast curving concrete canopy creating a single vaulted space within to hang exhibits. Like the London sites, the Duxford site poses unique challenges in terms of the estate; 35 buildings are listed Grade 2 and a further four are of Grade 2* designation. Planning has recently been approved for a 168-bed hotel alongside the Airspace building, which is an exciting development for IWM.
Ancillary Accommodation (Ickleton Film Store)
Located approximately 3km south of the Duxford museum, the Ickleton site is owned by the IWM Development Trust and provides a specialised facility for the storage of volatile nitrate film in a conditioned (cooled) environment with bespoke fire risk engineering. The site covers approximately 5 acres and is predominantly made up of a large, grassed, earth-bunded area, surrounding concrete storage cells and supporting infrastructure. The facility has been emptied of all product and options for its future use are being considered.
IWM North IWM North, located in Trafford, Manchester, was opened in 2002. It was the first branch of the museum outside southeast England, and the first to be purpose-built as a museum. The visually striking building, overlooking the Manchester Ship Canal at Salford Quays, was based on the concept of a globe shattered by conflict into shards and reassembled. These shards, representing earth, air and water, give the building its shape. The building essentially comprises an aluminium clad, steel and concrete framed building, with concrete floors and stairs covering four levels. The vertical feature referred to as the ‘Air Shard’ is of tubular steel framing faced with aluminium cladding. Internally, besides corporate, staff and visitor facilities, the museum’s first floor main gallery space houses permanent exhibitions, with the walls used as screens for the projection of an hourly audiovisual presentation. The museum also hosts a programme of temporary exhibitions, mounted in the special exhibition gallery. As a relatively new part of the IWM estate, the building benefits from more recent design and engineering. However, many major components and systems are approaching their end of lifecycle.
Churchill War Rooms Located beneath the HM Treasury building in the Whitehall area of Westminster, the original bunker facilities became operational in 1939 and were in constant use until the surrender of the Japanese forces. The doors were locked on 16 August 1945 and the complex was left undisturbed until the UK Parliament ensured its preservation as a historic site in 1948. IWM agreed to take over the administration of the site in 1982 and Prime Minister Margaret Thatcher opened the ‘Cabinet War Rooms’ in April 1984. In 2003 a further suite of rooms, used as accommodation by Churchill, his wife and close associates, were added to the museum. In 2005, the War Rooms were rebranded as the Cabinet War Rooms and the Churchill Museum. From an estate perspective, the structure is an exceptionally strong reinforced concrete bunker set over three levels: ground level, basement, sub-basement. The ground level is mainly used for IWM staff facilities and the visitor reception area, with the main museum housed at the basement level. The sub-basement is not open to the public and houses critical mechanical and electrical infrastructure for the safe occupation and use of the facilities. Particularly, fire safety and an ability to safely evacuate is of critical importance to IWM.
HMS Belfast HMS Belfast is a ‘Town’ Class Cruiser whose keel was laid 10 December 1936, launched in 1938 and commissioned into active service in 1939. One of the most powerful large light cruisers ever built, HMS Belfast is now the only surviving vessel of her type to have seen active service during the Second World War, playing a leading part in the destruction of the German battle cruiser Scharnhorst at the Battle of North Cape and is best known for her role during the Second World War in supporting the Allied troops on D-Day in the Normandy Landings. After the war, she supported United Nations forces in Korea and remained in service with the Royal Navy until 1965. Expected to be disposed of as scrap after she was decommissioned, in 1967 efforts were initiated to preserve HMS Belfast as a museum ship, but in 1971 the UK Government decided against preservation, prompting the formation of the private HMS Belfast Trust to campaign for her to be saved for the Nation. The Trust was successful in its efforts, and the Government transferred the ship to the Trust in July 1971. Brought to London in 1971, she was permanently moored on the River Thames near Tower Bridge in the Pool of London and opened to the public in October the same year. HMS Belfast became a branch of the IWM on 01 March 1978. HMS Belfast offers nine decks of history for visitors to explore. From the Captain’s Bridge to the sailors’ mess deck, operations room and engine rooms, visitors will hear her battle stories and experience what life was like for her 950 crew. The vessel has remained in situ since 1971 apart from one visit to Tilbury in 1982 and one to Portsmouth Dockyard in 1999 for dry docking work. Whilst HMS Belfast is the largest object in the IWM collection, it is set in an estate context and managed in an integrated way to ensure maximum benefit, safety and compliance is sustained, so far as reasonably practicable. As a decommissioned ship, power, water and drainage are provided as if it were a building, and preventative planned maintenance, and lifecycle activity, is conducted accordingly. However, the vessel is subject to numerous damaging forces, most notably external and internal corrosion from the River Thames and rain respectively. External corrosion is contained passively by a durable proprietary coating, applied at the last dry docking, and actively by an impressed current corrosion protection (CP) system. The external coating is due for life cycle replacement in 2024, but it has been assessed that risk can be taken and dry docking delayed to c2030 if the CP system is kept in optimal shape and regular inspections are undertaken. Internal corrosion is a real challenge due to the many routes for water to penetrate the ship from above, but an extensive project is ongoing to mitigate this risk. Going forward, to assure the overall health and survivability of the vessel, the new integrated management approach will seek to conserve and present the ship as an appropriate ‘object’ whilst concurrently applying sound infrastructure, marine engineering and naval architectural principles in decision making.
HMS Belfast is secured in place by Port of London Authority leased moorings and dolphins, and connected to Queens Walk on the Thames South Bank by a bespoke fixed gangway and movable brow. Additionally, there is a purpose-built pavilion on the quayside that acts as the reception and ticket office along with providing rooftop bar facilities.
Job Description
Job Title Programme Manager
Location IWM Duxford
Reports to Ayer Associates Director of Projects IWM Head of Estates
Contract type Permanent
Overview
Ayer Associates, an independent, multi-disciplinary development, property and facilities management consultancy and lead estates consultant to the Imperial War Museums (IWM), is seeking to appoint a Programme Manager to lead the delivery of IWM capital programme at its Duxford site in Cambridgeshire. Ayer Associates was founded to offer a range of land, development, property and facilities management consultancy services to clients across the private and public sectors – and we are proud to have been appointed at the lead estates consultant partner to the Imperial War Museums. The Programme Manager will lead the delivery of the £multi-million masterplan and capital programme at the Duxford site, overseeing a diverse spectrum of development, infrastructure, conservation and sustainability projects. Whilst the emphasis of this role will be on the Duxford site, there is also the potential to support on capital investment across IWM’s other sites. This unique role will span the consultancy led team and the IWM client-side team and will be expected to work seamlessly and collaboratively with both at all times.
Key Responsibilities
• Leadership of the planning and execution of a capital programme consisting of development, infrastructure, conservation and sustainability projects, with individual projects generally from £250k to in excess of £5m in value.
• Leadership of design, commercial and project management functions and processes to deliver to quality, timescale and value expectations.
• Reporting on projects and programmes from a cost, contract and risk perspective.
• Develop and maintain excellent relationships with IWM stakeholders.
• Drive a safety culture within the team and with all suppliers to ensure the delivery of a safe, healthy and secure environment for staff and visitors.
• To continually review resources and skills mix against the organisational needs and lead organisation change.
Person Specification
Criteria
Essential
Desirable
Education and Attainment
• Degree in a relevant construction and property related subject or relevant professional membership
• Post-graduate qualification in a relevant subject
• Relevant project or
programme management qualification
Experience, Skills and Knowledge
• Experience of leading and managing capital programmes and projects on a significant scale
• Experience of working in a self-contained, high-footfall campus environment
• Major refurbishment and multi-project programming experience
• Experience of leading or
contributing to estates and capital programme strategy
• Experience of reporting on projects and programmes from a cost, contract and risk perspective • Capability and experience of leading a multidisciplinary team of estates professionals • Experience of leading external consultants and delivery partners • Ability to operate successfully in a large scale organisation
• Experience of masterplanning in an estate environment • Experience of development management including feasibility, option appraisal and planning
• Experience of working at a senior level
Personal Attributes
• A natural leader
• Collaborative
• Team oriented
• Possessing the intellectual capacity to operate at a senior level
• Excellent interpersonal and communication skills
• Resilient
• A strategic and operational thinker
• Ability to operate as a trusted advisor
• Ability to operate as an in-house consultant
• Ability to align personal behaviours to the AA and IWM values • Possessing a high level of personal and profession- al credibility at a senior management level
Application Process
Imperial War Museums is being supported on this recruitment
campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing discussion please contact our retained search advisors Nick Coppard (nicholas. coppard@mrgpeople.co.uk) or Ben Duffill (ben.duffill@mrgpeople.co.uk) of MRG. Applications should consist of a CV and Covering Letter and should be sent to nicholas.coppard@mrgpeople.co.uk.
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