Content-Driven Relationship Mktg for Social Media Influence

Module 1: Boosting Brand Visibility Through Top-Funnel Relationship Marketing Unit 1: Meeting Inbound Marketing Demands with Content Credibility

Product argument reasoning has been replaced by narrative processing where stories not only speed up the process of evaluation, they are far more credible. Moroever, the hedonic value of entertainment has become the province of gaming and TV commercials. Instead, audiences today gain far more emotional lift from inspirational messaging. Competitive Parity . As audiences get bombarded by a sea of clutter readily shared across the internet, less distinction is noticed in supplier value propositions backed by their products, promotions, pricing and placement. Furthermore, this is removing the once touted promotional approach used by brands to boost your social-identity (i.e., that too has become well worn). Instead, audiences seek brand connections related to their moral values (e.g., how can the brand address certain social issues?). Before Now Discussion Credibility of Ad Arguments Story Realism Module 1 (Unit 4) Product/Service Benefits Shared Values Rooted in Shared Struggles Module 1 (Unit 4) Cognitive Empathy (explained) Emotional Empathy (displayed) Module 1 (Units 3,4) Before Now Discussion Genuine Community Contributor Modules 2 and 3 Rally Cry to Support Brand Community Invite to Share Experiences Modules 2 and 3

Brand Affinity Challenges

Discussion

sio-n d

Module 1 ( Unit 1)

Basis for Belief and Trust

able gles

Module 2 (Unit 1)

INFOBESITY

SKEPTICISM

Brand Persuasion Appeal

us or

ional ging ive sing

Module 1 (Unit 3)

Evidence of Understanding

Module 1 (Unit 4)

er)

INBOUND MARKETING

Brand Affinity Challenges

Now Discussion

ong-term ationships

Module 1 (Unit 1)

Basis for Value Brand Solution

COMPETITIVE PARITY CONSUMER CONTROL

ral Identity virtues)

Module 1 (Unit 4)

Brand Community Role

Before diving into this landscape, watch this 6-minute Dove video as an example of effective inbound marketing.

Infobesity . No doubt, attention to our content is at an all time low. Especially at the top of the funnel, there is no time for audiences to(1) be entertained and (2) decifer our claims of superior product benefits product solutions.

Brand Affinity Challenges

Before

Now

Interruption Based ³\RXQHHGWRVHHWKLV´

Permission Based ³ZHZLOOFDOO\RX´

Attention Getting

Answers (trust building short cuts)

Relatable Struggles (relationships first)

Brand Affinity Challenges

Before

Now

Virtuous or Inspirational Messagin(gmeaningful life lessons)

Basis for Emotional Lift

ParasocialIdentity(e.g., sel-fconcepstimilarity to celebrity endor)ser

Entertaining Value

Basis for BranAdffiliation

Moral Identity (virtues)

Argumentative Processing (compare our features to others)

Message Processing

Narrative Processing (less arduous)

Superior Deals and Offerings

Genuine Community Contributor

Basis for Differentiation

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