Content-Driven Relationship Mktg for Social Media Influence

Module 1: Boosting Brand Visibility Through Content-Driven Relationship Marketing Unit 3: Marketing to Persona Pain Points

MOTIVES

PERFECTION

PLEASING

PROMINENCE

POSTURING

Personalities

Pain Point Topics of Interest from Persona Motivations and Personalities

✓ ✓

✓ ✓

Topic 1

Affirming Society Stature

✓ ✓

Topic 2

Networking in Prominent Circles

✓ ✓ ✓

Topic 3

Boosting Celebrity Status

✓ ✓

Topic 4

Flaunting Physical Prowess

Topic 5

Performing for Audiences

Topic 6

Impressing Clients

✓ ✓ ✓ ✓

✓ ✓

Topic 7

Attending Gala Events

✓ ✓ ✓ ✓

Topic 8

Celebrating in Style

Topic 9

Closing Deals

✓ ✓

Topic 10

Reinforcing Corporate Image

✓ ✓

Topic 11

Indulging Fine Taste

✓ ✓

Topic 12

Treasuring the Moments

interests inspire our topics and social media platforms for reaching these personas.

INSTRUCTIONAL OR INSIGHTFUL CONTENT

AMALGAMATION BY COMMON INTERESTS

As shown in the model below, content that addresses top-funnel pain points is typically instructional or insightful and intended to either provide operational help or marketing foresight, respectively. The latter especially has a sizeable impact on a brand’s thought leadership capability which, in turn, drives their social media influence. Notice how this educational need is handled on the next page by a faith-based organization with insightful content often Trust You Brand Exposure

Finally, as demonstrated above, we examine the content topics of interest that resonate with each of these personas. The goal is to find some common threads across each persona to limit the number of topics across all personas. In the case of the customer tailor business, the following twelve topics of interest were derived from the persona motivations. Know You

Top-Funnel Content

Like You

Awareness ( Stranger )

Heartfelt Emotions

Credible Content

Connecting to Pain Points

Understanding Pain Points (Module 1 Unit 4)

Trusted Authority Recognition

0.42***

Content Credibility

Market Foresight

(Module 1 Unit 3)

Social Media Influence

Thought Leadership Capability

0.24***

0.14*

Operational Helpfulness

*** p < 0.001, ** p < 0.01, * p < 0.05, ns (not significant)

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