Victims Served MADD’s Victim Services advanced our mission to serve victims of drunk and drugged driving and those impacted by underage drinking in 2017. Throughout the year, MADD served 15,792 victims and provided a service to a victim free of charge every three minutes, totalling over 206,000 services in 2017. With almost 11,000 deaths and 300,000 injuries per year caused by drunk driving, MADD works to spread awareness that these services are available to victims and survivors of impaired driving crashes. MADD continually seeks new funding opportunities to help train and support staff and volunteer victim advocates — increasing our capacity to provide these services. Many victims and survivors have expressed that they wish they had known about MADD’s services earlier in their healing journey. We strive to increase public awareness of Victim Services and to expand our program to serve more victims impacted by this 100 percent preventable crime. Support for this program is crucial to reaching more victims. Learn about MADD’s Victim Services at madd.org/help. 24-Hour Victim Help Line Help Line calls increased 24 percent over the previous year with a total of 4,066 contacts served. MADD’s Help Line provides direct support to victims, as well as information and support to concerned citizens and child endangerment callers attempting to prevent someone they know from driving substance impaired. The MADD Help Line is one of MADD’s direct lines of defense against substance-impaired driving. Our Victim Services staff provided training to law enforcement officers in four states, as well as 28 other trainings to hundreds of staff, volunteers and community partners. Across the nation, MADD held local tributes to honor victims and survivors of drunk and drugged driving. Two victim and survivor tributes were held nationally to honor bereaved and injured victims. Victim Impact Panels (VIP) The MADD VIP program focuses on shining a light on the potentially deadly results of the choice to drive while impaired. This program provides education to over 200,000 offenders every year, but first and foremost it gives MADD victims an opportunity to turn their pain into passion. They tell their story to change the perspective of the most high risk population, in regards to the critical issue of drunk and drugged driving. 2017 was a big year for the Victim Impact Panel (VIP) Program. Program resources and trainings were refreshed and through a rolling training schedule, all states were trained on the new materials and presentations. The refreshed program and trainings were a great success. The rollout of new resources and tools was completed in the summer of 2017. Staff and volunteers alike were thrilled to receive additional tools to carry on this lifesaving program.
Serving Victims
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