Climb Hire — Annual Report 2025

KYAH HARRIS

Climb Hire Alum, Salesforce Cohort Salesforce Administrator & Client Support Specialist

Looked at one way, Kyah Harris is a Salesforce administrator with an atypical background. Looked at another way, she’s been preparing for the role since her earliest days. Kyah is the oldest of seven siblings, and the first in her immediate family to graduate high school. She started working at a young age and amassed expertise from her roles in customer service – growing skills in problem-solving, triaging, and communications. Kyah has always been a leader; she learned to be responsible and manage her environment, and brought those skills into her career. In the workplace, she handled conflict, worked with teams, and juggled multiple projects at one time. But she saw her career growth limited because she didn’t have a four-year college degree. Kyah had wanted to go to college, but several obstacles – including the cost of tuition – stood in her path. She married and became a mother, and she thought maybe career advancement wasn’t in the cards for her.

But in the back of her mind, she also thought, “I just need an opportunity to get my foot in the door, and then any job will love me.”

Then she came to Climb Hire.

Kyah participated in our Salesforce administrator cohort, and amassed more technical skills and tools for navigating the workplace. And she changed her own mindset to believe more fully in her own assets and the value her background brings to the table. Kyah connected with Tjwana Dixon, our Vice President of Alumni Success, who pushed her, grounded her, connected her with resources, and prepared her for interviews. Kyah used the skills she built and employed as a salesforce administrator and client support specialist for Boys & Girls Clubs of America. Now, she’s founded her own boutique consultancy, KHD Consulting, that draws on her expertise. And she is an example of what success in business looks like.

Preparing someone and seeing them feels like Getting my first job all over again watching them change their entire trajectory. I see myself as a stitch in the quilt of their life, because you always remember the people who helped you, and the ones who didn’t. As their accountability partner, I tell them, ‘I’m going to carry you, but I can’t do it for you. I’ll show you how.’”

Tjwana Dixon Vice President of Alumni Success, Climb Hire

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