SuStAInABIlItY
roll out PlAn
Some of the sessions are written with a follow up/ post-session-activity for when they get back to their workplace. As a Transformer you need to keep track of that in the following way: a. Make notes in your communication calendar when you need to check if the ‘post-session- activity’ is to be handed in/actioned upon b. Make notes in your communication calendar if you need to action something yourself (send a card, return a picture) c. Should attend the morning briefing or luxury forum once a week and give feedback on what is coming out of the various sessions Furthermore, you need to agree and decide with the General Manager of the Hotel on how they are going to keep it alive (sustainable) after your sessions. When you agree for example that they will have a special ‘Feel Welcome Feel Valued team’ who are going to have monthly meetings, you may want to make note of that in your communications calendar too, so you can check every month on how the hotel is doing.
This is an important part of your responsibility. It will be quite a challenge to plan all sessions in your hotel and in some cases in other hotels. Here are ideas on how to make your calendar: Number of hotels in your region: X Number of employees per hotel: (let’s say) 100 Actual days per hotel needed: • Kick-Off = almost 3 hours (170 minutes) • Module 1 = 45 minutes • Module 2 - 5 = 60 sessions x 10 minutes = 600 minutes Total of 815 minutes per employee, which is almost 14 hours, so 2 working days per em- ployee. You may also use a smartsheets.com account to keep track of the participants. Be sure to share this with GM and relevant hotel staff.
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