PROGRESS AND RENEWAL
APEGA Refocuses Service Delivery
APEGA’s Member Services motto is Enriching the Member Experience. From those words plans are underway to ensure all our services are relevant to Members’ needs, wherever they are in their Member lifecycle. To make sure we’re accomplishing this to the best of our abilities, APEGA began refocusing its delivery of services to Members in 2014. The process continues in 2015.
9 product services — emphasize quality not quantity to ensure relevant products are available to Members 9 mentoring — expand into rural Branch locations and improve categories of mentorship to meet Member needs beyond soft skills 9 outreach — focus activities on allowing youth to experience the exciting possibilities in careers in engineering and geosci- ence 9 university outreach — focus events and programs on leader- ship skill development, networking opportunities and ethics 9 Member recognition — make recognition more meaningful to more Members
HIGHLIGHTS
• Rejuvenated engagement with Branches across Alberta • Improved programming in: 9 professional development — align offering with Members’ needs, and APEGA’s expectations and needs; complement APEGA’s mandatory Continuing Professional Development requirements
CAREER LIFECYCLE
APEGA service, volunteering, mentoring, knowledge transfer, community service
APEGA service, volunteering, mentoring, knowledge transfer, community service
54 | PEG SUMMER 2015
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