Parents/carers can expect:
• A robust safeguarding approach to keep your child safe. And when an issue occurs, we will be open and candid with you
• A named care Key Worker and an education contact for their child
• Regular communication and updates from the home
• Access to the management team and staff to talk through and express concerns, comments and requests
• Involvement in their child’s care and education plan
• Regular updates on their child’s progress
• Their child to receive high quality care provided by well trained, professional staff who have their child’s interests and well-being at the centre of all decisions
• Care staff to work effectively with education staff, therapists and other professionals to ensure a collaborative and consistent team around their child
• A transparent, honest and accountable approach
• Their child receives a high quality education and care programme tailored to their individual needs and relating to targets in their Education, Health and Care Plan.
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