Cities of the Future: Emerging Technologies Improve City Insights
Heavy-duty fleet operators are the eyes of the city, from waste management trucks to street sweepers and snowplows. Because they traverse every street in a city on their weekly routes, they notice issues such as potholes, litter, graffiti, hanging wires, broken street signs and overturned bins. Drivers equipped with a mobile app can capture and document these issues through photos and notes, which are uploaded to their supervisors and then routed to the appropriate department for repair. This technology allows cities to proactively address concerns that would otherwise likely arise from citizen complaints, keeping city streets cleaner and safer more quickly. Emerging technologies will further improve these city insights that drivers encounter on their routes. Cameras placed either at the front of the cab or inside the waste hopper use AI models to scan for certain anomalies like potholes and contamination, providing detailed insight into the state of city streets. These capabilities allow cities to turn fleet vehicles into roving data collectors. As a city continues to use this technology, insights become stronger and more actionable.
6.2 million issues at the curb have been tagged by drivers in over 150 cities using Routeware SmartCity.
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