Research & Scholarly Work
Improving Designs to Make Intelligent Agents Smarter
Artificial intelligence (AI) is having a moment, but disruptive technologies are often met with uncertainty that can be both exciting and threatening. Sara Moussawi , associate teaching professor in the Information Systems Program, builds her research on the unified model of information technology continuance of use. To understand what engages users and keep them using AI, she examines data obtained from large (cross-sectional) studies to evaluate AI characteristics, like perceived intelligence and human- like qualities. She also examines the level to which people view these technologies as an extension of themselves and whether it plays a role in perceived usefulness of the technology. According to Moussawi, future designs should take the user’s personal needs and context into consideration. She advocates for developing systems that better react and engage with the user’s unique behavior.
Sara Moussawi, associate teaching professor in the Information Systems Program
Study Finds Women Leaders Face Backlash for Pursuing Peace
Women are assuming more leadership roles in industry, academia and government, but they face more obstacles than their male counterparts. Joshua Schwartz, assistant professor at the Carnegie Mellon Institute for Strategy and Technology (CMIST), examined the gendered peace premium women leaders face when pursuing dovish policies. People often do not understand the complex history underlying foreign entanglements or pay close attention to international affairs. Consequently, they search for mental shortcuts, like gender, to evaluate a leader’s ability to address foreign policy challenges. Gender stereotypes ascribe women as being weaker on national security and predisposed to pursuing peaceful policies rather than belligerent ones. Schwartz found that gender stereotypes are not set in stone, and female leaders can potentially navigate the domestic backlash to conciliatory policies while solidifying a successful resolution to a conflict.
Joshua Schwartz, assistant professor at the Carnegie Mellon Institute for Strategy and Taechnology (CMIST)
Dietrich College of Humanities and Social Sciences | Carnegie Mellon University 14
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