NSLHD Consumer and Patient Experience Manager Dr Thelma De Lisser-Howarth (right) with consumers
STAFF AND CONSUMERS COME TOGETHER FOR SAFETY AND QUALITY Person-centred care was at the heart of discussion at the NSLHD Safety and Quality Forum. NSLHD staff, consumer advisers and consumers were showcased and highlighted the innovative and collaborative work happening across the district.
NSLHD Chief Executive Anthony Schembri said the district strives to be recognised as a leader in partnering with consumers to deliver the best patient and carer experience. “NSLHD has a proud history of partnering with consumers who include patients and carers,” he said. “Our patients and their carers have a fundamental right to participate in the delivery of the healthcare they receive. “When we empower, engage and co-design with consumers, we recognise the value lived experience contributes to moving towards a shared vision of delivering person-centred care.” collaboration between the Agency for Clinical Innovation and the University of Newcastle Centre for Advanced Training Systems. NSW Health Deputy Secretary Clinical Innovation and Research and Chief Executive, Agency for Clinical Innovation, Dr Jean- Frédéric Levesque, said the VR training is another innovative way the public health system is using technology to improve patient care. “VR training gives patients and clinicians access to best-practice stroke care, especially in regional areas where a local hospital does not receive the same volume of stroke patients as its city counterparts,” Dr Levesque said. Nurses at RNSH have already started using the VR technology as part of their ongoing education.
representatives from the Clinical Excellence Commission, Ministry of Health, Agency for Clinical Innovation and the Australian Commission on Safety and Quality in Healthcare came together for the forum. More than 120 people who share a passion for achieving person-centred and safer healthcare attended to hear from experts in safety and quality, ethics in healthcare, and co-design initiatives. A panel discussion was held about the impact and challenges staff and patients faced during the COVID-19 pandemic. Posters and videos developed by staff and
Using virtual reality to improve ED stroke care Emergency department nurses across NSW will gain valuable real-time experience with stroke care thanks to a new virtual reality (VR) training program being rolled out across the state.
NSW Health Minister Ryan Park officially launched the program at Royal North Shore Hospital with a demonstration of the immersive training by stroke clinical nurse consultant Sheila Jala. “Stroke is a time-critical medical emergency. Fast response and treatment times are vital to save lives and improve recovery,” Mr Park said. “By simulating a real-time scenario, this training will give emergency nurses practise in how to handle those first critical minutes. The VR stroke training program is a
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