Surrey Registration Service Bereavement Guide

What to do after you have registered the death

If you discover an error on the certificates: A death registration is a legal document and therefore it is important that it is accurate. During the registration the Registrar will have clearly read back the information you have provided. Errors discovered after registration may have to be corrected. This could cause delays to funeral arrangements and processing of the deceased’s estate. There will be a statutory fee of £83 - £99 for all correction considerations. In addition to the correction fee, you will be charged for certificates. Please contact Surrey Registration Service on 0300 200 1002 or Textphone (via Text Relay): 18001 0300 200 1002 if you have any correction enquiries.

You will need these certificates to deal with the deceased’s finances, to close and access accounts and funds. Many banks and insurance companies now accept a clear photograph or scanned copy of a death certificate submitted online through their online bereavement portals. If an organisation asks you to send an original certificate, it must be an original certified copy and not a photocopy. Please request that the certificate is returned to you after they have processed it.

Registration documents

Once you have completed the registration, the Registrar will:

• Issue a green form (called a form 9) to arrange the funeral (unless the coroner has already issued one). • Report the deceased’s death to the Council Tax Office. Certificates You will also be able to purchase any number of death certificates from the Registrar. You can pay for certificates by debit/credit card.

If you later decide that you need additional copies of the death certificate,

you can purchase more at www. surreycc.gov.uk/birth-death-and- ceremonies.

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