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Toyota Motors Philippines APJ – Philippines
Automotive
The largest automotive company in the Philippines, Toyota Motor Philippines Corporation (TMP) manufactures more than 55,000 cars a year, fielding a lineup of 24 Toyota models across more than 70 dealers, including the best-selling Innova and Vios brands.
SAP Commerce Cloud SAP Customer Data Cloud SAP Sales Cloud | SAP Service Cloud
>200,000 Users Of the new customer mobile app in one year ~1000 Daily Logins To the mobile app
Headquarters Philippines
Products Manufacturer of commercial vehicles
US$730 M Revenue
Web Site
topconpositioning.com
Business Challenges • Consolidate seven ERP systems across nine countries in one cloud-based solution to enable standardized processes, efficiency improvements, and real-time data • Improve the customer experience and better support sales and marketing teams through integrated data, automation, and greater visibility across all channels • Enable scalability and speed of growth Customer Benefits • Integrated, accurate, and real-time data across the enterprise, aiding faster reporting and greater agility • Streamlined sales and marketing processes, from sales quote to order, and more consistent branding • Improved processes and greater automation, increasing efficiency and reducing manual effort • Reduction in inventory risk, easier identification of unproductive products, and ability to carry less inventory • A 360-degree view of the customer, helping sales teams make speedy, well-informed decisions
“With SAP Business Technology Platform enabling smooth data flows across SAP Customer Experience solutions, our dealers can offer customers a consistent experience whether they are online or at the showroom or service center.” Lyna Garcia VP, Vehicle Sales Operations Marketing Division Toyota Motor Philippines Corporation
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