Success Drivers CB 9 & 10

H&B UK Success Drivers


Anticipate and Innovate

Customer Focused

Problem solving

Results Driven

Enables a collaborative environment that inspires trust and builds effective innovative processes in changing times

An obsession to exceed customer and colleague expectations

Using competitor data and insights to build future plans and make effective decisions

Solving problems and making decisions in fast changing conditions

A passion to achieve results with a clear focus


Businesses that make informed decisions achieve competitive advantage and deliver more to their customers and colleagues

Focussing on finding solutions and what is possible enables us to respond swiftly and stay ahead

Always putting the customer first, builds an emotional connection which delights both customers and colleagues

Staying focussed on what needs to be done, especially when things are constantly changing delivers results

Working together encourages creativity and productivity to deliver better outcomes

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