2024 Digital Annual Report

The most rewarding aspect of working in Trust and Wealth Management is delivering exceptional, customer-focused service. As a community bank, we spend more time with clients, building close, personal relationships, and gain a deeper understanding of their unique financial situations. Caleb Snider Wealth Management Officer | Staunton, VA

Digital banking has completely transformed the way we serve customers. Since joining eBanking in 2006, we’ve seen a tremendous increase in enrollments. With the live chat tool, we’re able to assist customers in real time, providing fast, efficient, and personalized support. Heidi Taylor E-Commerce Specialist | Abingdon, VA

I diligently listen to customer needs and strive to understand their unique goals. My customer service goes beyond just deposits and managing their accounts - I believe in building a trusting and long-term relationship with the customer. Yalitza Ramirez Vault Teller | Red Oak, NC

Great bank. Great staff. I looked at a lot of banks in the area and am very pleased I found this one. Great online setup and features, too.

Joe C. Pinnacle Branch | Bristol, TN

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