FY2023-FY2027 Year One Strategic Plan Implementation Progre…

Strategic Priority 3: Communication Be a model for excellence in internal and external communication. Objectives: 3 Actions :15

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Strategic Objectives

Actions

3.1 Improve internal communication

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3.2 Ensure internal communication is open and conducive to problem solving. 5 3.3 Utilize external communication best practices to establish and improve community relationships and increase transparency. 6

Action Item Status:

Ongoing - 6

Complete - 0

Started - 1

Not Started - 8

Numbers indicate the total number of Action Items in Strategic Priority 3.

Highlights and Milestones

Objective 3.1: Improve internal communication.

• Chief Noakes requested updates from his office be formatted in a visually appealing newsletter. FWPD is looking to purchase Canva (software program) to assist with this request. A Public Communications Officer was recently hired and will assist in improving internal and external communication. Objective 3.2: Ensure internal communication is open and conductive to problem solving. • New communication ideas such as the use of SharePoint were presented from other organizations that are replicable in FWPD. The Public Communications Officer has a background in large organization internal communications. Public Relations Office (PRO) Team Sergeant attended courses for internal communication at the Texas Association of Municipal Information Officers Meeting. Objective 3.3: Utilize external communication best practices to establish and improve community relationships and increase transparency. • PRO Team utilizes external communication such as social media to establish and improve community rela- tionships. The team looks for and post about trends, stories, and positive things as they come available. The team uses all media outlets for posting press releases and are always researching best practices to expand our reach and enhance transparency.

FY2023 Strategic Plan Implementation Report

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