Strategic Priority 3: Communication Be a model for excellence in internal and external communication. Objectives: 3 Actions :15
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Action Items
FY
Status
3.1.1 Chief continues providing email or video operational updates to all employees in the department.
Ongoing
3.1.2 Command Staff should periodically attend roll calls and specialized unit meetings on all shifts.
Annually
3.1.3 Develop process that invites employees to discuss issues and concerns and offer suggestions with chain of command.
FY23
3.1.4 Survey personnel satisfaction on the type, speed, and inclusiveness of information and communication
Annually
3.2.1 Encourage personnel to use Ask Executive Staff on the police portal.
Ongoing
3.2.2 Chief holds biannual department open forums to discuss issues and request feedback.
Biannual
3.2.3 Research best practices on how to communicate information internally so it is inclusive and clear to all employees. 3.2.4 Create informational tools about departmental processes such as flow charts and division/unit responsibilities to share with the department. 3.2.5 Encourage personnel to utilize the Fort Worth Employee University classes related to communication and research law enforcement communication classes for sworn personnel.
Ongoing
Annually
Ongoing
3.3.1 Develop a comprehensive strategic communications plan.
FY25
3.3.2 Hold community meetings that focus on explaining issues, problem solving, and trust.
FY25
3.3.3 Inclusively inform and educate the community about crime trends and significant incidents and share positive and engaging stories.
Ongoing
3.3.4 Use all media outlets to increase external communication.
Ongoing
3.3.5 Conduct routine assessment of police website to ensure information is available to the public.
Ongoing
3.3.6 Continually research best practices for communication transparency and identify any perceived gaps.
Ongoing
FY2023 Strategic Plan Implementation Report
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